Citco India | Fund Services.Supervisor

Responsibilities

• Establish professional relationships with clients and other key internal/external parties as required around all MOS functions such as affirm/confirm, collateral, treasury, S3, etc.
• Develop and maintain a broad understanding of the MOS functions available.
• Monitor and assist in managing client SLAs and operational deliverables in MOS.
• Assist the MOS team in projects across the function and client relationships as and when needed.
• Oversee the collateral process on a daily basis supporting our COE.
• Review mark to market exposures by counter-party on a daily basis.
• Coordinate month-end collateral interest process between counter-parties.
• Review exposure for stale, missing, and zero prices and validate valuation on a daily basis.
• Review set up static data regarding ISDA Master Agreements and credit support documentation.
• Oversee the treasury process on a daily basis supporting our COE.
• Responsible for daily collateral and treasury movements between counter-parties.
• Reviewing multi instrument trade affirmations on vendors Omgeo CTM, Traiana, PB matching portals and manual short form recaps on Trade Date.
• Responsible for the review, exception processing, break escalation/resolution and subsequent affirm/confirm of trade between the client and executing counterparty.
• Ensure accurate trade ticket booking in the CFS Aexeo.
• Oversee the end to end MOS offering for clients.
• Interact effectively with all team members and supporting department(s).
• Collaborate with customers, technology and operations staff to proactively contribute to improved service through operational or financial analysis.
• Work with multiple departments across the firm to drive results and deliverables.
• Work with client in a professional manner to resolve any open issues.
• Support Senior Vice President in rolling out new operational processes.
• Support, co-ordinate and communicate incident resolution as necessary.
• Participate and organize operational due diligence reviews and client visits.
• Participate in client pitches and demos.
• Provide both internal and external system training where required.
• Escalate any issues internally and to the client as needed

Requirements

• Demonstrates resilience by adapting well to change and is committed to improving knowledge and skills for the future.
• Partners with internal and external clients to understand needs, develop solutions and deliver an excellent client experience.
• Demonstrates self-awareness in identifying emotions, understanding triggers, and choosing appropriate behavior for the circumstance.
• Demonstrated ability to leverage AI-powered tools and evolving digital technologies to enhance productivity, efficiency, and quality of work.
• Creates a culture where influence is valued over authority, with a strong emphasis on diverse experience.
• Learn more about Citco's expected skills, behaviors, and the hiring process at Careers FAQ.
• Knowledge of Hedge and Mutual Funds.
• Strong Customer Service and analytical and problem solving skills.
• Ability to learn new systems and source information from numerous systems.
• Ability to work effectively in a team environment.
• Strong computer skills, with proficiency in Excel and Word, and aptitude to learn new skills.
• Ability to organize, prioritize tasks and work in a deadline-oriented environment.
• Comfortable communicating with clients and counterparties via e-mail and phone.
• Experience/exposure to a cash settlements role not essential but would be a benefit.
• Experience / exposure to ISDA Bi-Lateral agreements and the collateral process not essential but would also be a benefit.

Citco

Founded in 1948 by A.A.G. Smeets, Citco first worked for private clients and multinational companies in the years after the Second World War, and launched its fund administration business in 1968. The group, whose parent company is The Citco Group Limited, has been majority independently owned since its start. It now serves alternative asset managers, asset owners, investors, banks and corporates with fund administration, middle office, banking, tax and regulatory, corporate secretarial and entity management services. In India, Citco has offices in Mumbai (Powai), Pune (Kharadi) and Hyderabad, where its Center of Excellence was launched in 2021 and moved into a permanent office in Knowledge City in 2023.

Citco's finance roles in India, in Hyderabad, Mumbai and Pune, centre on fund services: fund accountants for hedge funds, private equity and real assets (including property accounting), financial reporting accountants and team leads, operations and risk analysts, and supervisors up to vice president. It also hires for its own corporate finance, such as general ledger, accounts payable, payroll and finance systems support, as well as corporate secretarial work and CMA Inter internships. Postings usually ask for a degree in accounting, finance or economics, and several name CA, CPA, ACCA, ACA, CIMA, CMA or CFA, or study towards one.

• Industry: Asset servicing for the alternative investment industry: fund administration, middle office, banking, tax and corporate services
• Headquarters: The Citco Group Limited, a privately held group with offices worldwide
• In India: Citco Shared Services (India) Private Limited (Powai, Mumbai) and Citco Group Services (India) LLP (Kharadi, Pune, with a branch in Knowledge City, Hyderabad)