Citco India | Vice President - Corporate Secretarial

Responsibilities

• Managing strategic relationships with major clients assigned to India.
• Overseeing service delivery and quality assurance for client portfolios.
• Leading client communications and issue resolution at senior level.
• Managing complex client projects and service implementations.
• Participate in knowledge transfer activities and ensure smooth and seamless transition to India offices.
• Coordinate and oversee staffing, hiring, training and development of staff.
• Establish control procedures to minimize the occurrence of errors and follow the escalation matrix to ensure that all issues are reported in timely manner.
• Facilitate a culture of innovation and process improvements.
• Reporting & analytics – prepare executive‑level reports on portfolio performance, client health, and operational metrics for the leadership team.
• Ensure services are delivered in accordance with KPIs and service level agreements.
• Connecting with the EU teams and identifying areas of improvements and proactively working towards implementing those in India for all the clients across locations as the need may be.

Requirements

• Working closely with the SVP on establishing standards in client management and quality of deliverables.

Citco

Founded in 1948 by A.A.G. Smeets, Citco first worked for private clients and multinational companies in the years after the Second World War, and launched its fund administration business in 1968. The group, whose parent company is The Citco Group Limited, has been majority independently owned since its start. It now serves alternative asset managers, asset owners, investors, banks and corporates with fund administration, middle office, banking, tax and regulatory, corporate secretarial and entity management services. In India, Citco has offices in Mumbai (Powai), Pune (Kharadi) and Hyderabad, where its Center of Excellence was launched in 2021 and moved into a permanent office in Knowledge City in 2023.

Citco's finance roles in India, in Hyderabad, Mumbai and Pune, centre on fund services: fund accountants for hedge funds, private equity and real assets (including property accounting), financial reporting accountants and team leads, operations and risk analysts, and supervisors up to vice president. It also hires for its own corporate finance, such as general ledger, accounts payable, payroll and finance systems support, as well as corporate secretarial work and CMA Inter internships. Postings usually ask for a degree in accounting, finance or economics, and several name CA, CPA, ACCA, ACA, CIMA, CMA or CFA, or study towards one.

• Industry: Asset servicing for the alternative investment industry: fund administration, middle office, banking, tax and corporate services
• Headquarters: The Citco Group Limited, a privately held group with offices worldwide
• In India: Citco Shared Services (India) Private Limited (Powai, Mumbai) and Citco Group Services (India) LLP (Kharadi, Pune, with a branch in Knowledge City, Hyderabad)