Halliburton India | OTC Process- Representative/ Specialist- Billing

Key responsibilities / accountabilities

• We are looking for the right people — people who want to innovate, achieve, grow and lead.
• Under direct supervision, supports the Opportunity to Cash (OTC) Global Business Services (GBS) value stream and function which includes end to end business processes for receiving and processing sales to fulfillment and invoicing for goods/services.
• This role will work in Business Development (Pricing and Contracts or Proposals and Quotes) or Operations (Sales Order Management or Invoicing).
• The incumbent creates, edits, manages and validates OTC internal and customer data and system documents with attention to details, accuracy and timeliness.
• The individual will be expected to constantly be on the lookout for ways to enhance and add value to the process.
• Communicates with team and internal clients. Receives on the job training for OTC processes and systems.
• Ensure invoices are generated as per the company policy / procedure, and co-ordinate with sales order team to overcome any disconnects / missing information.
• Ensure accurate invoices are generated enabling timely payment and revenue recognition.
• Manage disputes and resolve queries from customer / business development team.
• Timely closure of billing requests received.
• Manage service delivery and meet customer requirements asper agreed SLAs.
• Develop & maintain Internal Customer relationship.
• Takes an active part in the continuous improvement process.

Qualifications

• Should ensure customer satisfaction and process excellence.
• Experience: 2 – 6 Years of experience.
• Desired/Preferred Expertise: Experienced in Order To Cash (Sales Order, Billing & Dispute Management). Hands on.
• Experience on SAP / Sales Force / S4 will be an added advantage.
• Expert knowledge and use of Microsoft office Excel Spreadsheet, Word and PowerPoint.
• Strong English written and verbal communication skills.
• Effective collaboration with the Country/BD team.
• Knowledge, Skills, and Abilities
• Ability to solve problems

Halliburton

In 1919 Erle P. Halliburton started an oil-well cementing business in Duncan, Oklahoma, and the company that grew from it now supplies products and services to the energy industry worldwide. Its work follows the life of a well, from studying the rock below ground and drilling to completion, production and, at the end, abandonment, and it is organised in two divisions: Completion and Production, and Drilling and Evaluation. Halliburton is headquartered in Houston, Texas, and its shares trade on the New York Stock Exchange as HAL. In India it opened a technology centre in Pune in 2007, its first globally focused one outside North America and Europe, and it also has offices in Bengaluru.

Bengaluru is the base for Halliburton's finance roles in India, which cover accounts payable and general accounting, order-to-cash (OTC) processing, payroll from representative to lead specialist, FP&A, and controllership up to principal accountant. Several postings ask for a B.Com, MBA or accounting degree, and some name CMA (ICWA), CA Inter or CPA, or prefer CA technicians. For some process roles a school-leaving qualification with relevant experience is enough, though a bachelor's degree is preferred.

• Industry: Oilfield services: products and services for drilling, well completion and production in the oil and gas industry
• Headquarters: Houston, Texas, United States (Halliburton Company)
• In India: Technology centre in Pune (opened in 2007) and offices in Bengaluru, where its finance roles are based