Lincoln Financial | Local Market Account Management (East)

The role at a glance

• We are excited to bring on a Local Market Account Manager to join our Group Protection Distribution Team supporting Workplace Solutions in a hybrid environment in NH, NY, MA or ME in a hybrid environment, if near one of our key offices, or remotely if outside of them.
• As a Local Market Account Manager, you’ll serve as a trusted partner to internal and external stakeholders, building strong relationships and helping deliver an exceptional customer experience.
• The pay range for this position is $75,000 - $120,000 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law.
• In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.
• You’ll manage increasingly complex assignments and projects, analyze and resolve challenging issues, and advocate for customers to drive meaningful, positive change.
• Build and grow trusted relationships with brokers and clients across your local market.
• Lead retention and account management strategies that drive customer satisfaction, profitability, and long-term growth.
• Partner with internal teams to provide seamless service, resolve issues, and support client success.
• Create and execute strategic account plans that deepen engagement and improve retention.
• Identify at-risk business and implement retention strategies to protect and grow your book of business.
• Leadership development and virtual training opportunities.
• Work arrangements that work for you.
• Serve as a consultative partner, helping clients navigate their benefits needs and maximize the value of Lincoln's solutions.
• Deliver education, insights, and recommendations that help clients make informed benefits decisions.
• Follow us on Facebook, X, LinkedIn, Instagram, and YouTube.

Requirements

• Strong verbal and written communication skills, with the ability to effectively engage and influence a variety of internal and external stakeholders.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to obtain and maintain required licenses upon hire.
• Demonstrated ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
• Ability to identify opportunities to improve the customer experience, strengthen relationships, and support client retention and growth.
• Effective productivity/technology tools and training.
• Knowledge of employee benefits, group insurance products, or the broader benefits marketplace.

Lincoln Financial

Lincoln Financial is an employer hiring in India (sector: BFSI / Investments / Insurance). In its own words: "Lincoln Financial Group provides resources and solutions that help empower Americans to take charge of their financial lives with confidence and optimism."

Its finance, accounts, audit and tax openings in India are mostly in Radnor, Charlotte, Omaha and Hartford.

• Industry: BFSI / Investments / Insurance