Northern Trust US | Associate CS Treasury Management

Responsibilities

• Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
• As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability.
• Responds to the inquiries by gathering and analyzing data to identify and solve complex problems that arise with little or no precedent, or referring the inquiry to the appropriate area for resolution.
• Communicates action plans (with a specified time-table) and updates as appropriate for issue resolution to partners and clients.
• Analyzes inquiry reports to identify potential problem situations, trends, and improvement opportunities.
• Participates in client meeting/conference calls as required.
• Perform in a leadership capacity within the department as it pertains to escalations, projects and training.
• Communication Skills are required in order to effectively interact well with all partners and clients.
• Documents and prepares reports regarding client calls.
• Recommends changes to processing and suggests improvements to existing processes (client account set-up) and solutions to improve the efficiency of the team where needed.
• Recommends enhancements to unit for products, or services based on inquiries received.
• Keeps abreast of new or existing bank products or services.

Requirements

• Knowledge :Knowledge of bank products usually acquired through training programs or experience is required to support products for the client.
• Analytical, organizational, and sales skills are required to research and resolve inquiries and manage conflicting priorities and workflow.
• Experience :Five (5) or more years client servicing experience and related Treasury Management product.

Northern Trust US

Northern Trust US is an employer hiring in India (sector: BFSI / Investments / Insurance).

Its finance, accounts, audit and tax openings in India are mostly in Chicago, Tempe, New York and Miami.

• Industry: BFSI / Investments / Insurance