OCBC Bank | Relationship & Business Management Associate, Global Financial Institutions (12 mths contract)

Responsibilities

• The team seeks a proactive and detail-oriented Associate to support the implementation and maintenance of the department s risk, compliance, and governance framework while providing operational support to Relationship Associates where applicable.
• You will work closely with Relationship Managers, Relationship Associates, Operational Risk Management, Regulatory Compliance, Internal Audit, Operations, Risk & Prevention, Data Governance teams and Product Partners to strengthen the organization's risk and control environment while supporting business growth and customer servicing initiatives.
• Validate operational and regulatory risks documented in the department's Risk & Control Self-Assessment (RCSA) for new and existing processes, ensuring consistency and alignment across department where applicable.
• Monitor compliance with key controls established to mitigate operational and regulatory risks.
• Assist in identifying control gaps and tracking corrective actions to ensure timely remediation of risk, audit, and regulatory findings.
• Act as a liaison with Internal Audit, External Audit, Operational Risk Management (ORM), Regulatory Compliance Unit (RCU), and other second-line functions, ensuring timely closure of action items.
• Support the maintenance of departmental policies, procedures, risk registers, and governance documentation.
• Support the implementation and maintenance of the department's Business Continuity Plan (BCP) to ensure operational resilience during disruptions.
• Coordinate periodic reviews, testing, and updates of BCP documentation to ensure plans remain current, viable, and aligned with business requirements.
• Conduct data quality reviews and validation checks to ensure compliance with the Group Data Management and Governance Framework.
• Support the implementation of data governance policies, standards, and procedures within the department.
• Monitor data quality metrics, identify issues, and coordinate remediation efforts with relevant stakeholders to improve data integrity and accuracy.
• Collaborate with Operational Risk Management, Regulatory Compliance Unit, and other stakeholders on the implementation of new policies, regulatory requirements, and governance standards.
• Support the development and delivery of risk, compliance, and governance awareness programmes for staff.
• Prepare and maintain periodic reports, dashboards, and management information relating to operational risk, compliance monitoring, audit issues, data governance, and business continuity activities.
• Track action plans and provide regular updates to management on compliance initiatives, outstanding issues, and remediation progress.
• Assist in the compilation and analysis of data for management reporting, regulatory reviews, and governance committees where applicable.
• Identify opportunities to improve compliance monitoring, testing, reporting, and governance processes.
• Participate in departmental and cross-functional projects aimed at streamlining workflows, enhancing controls, and improving operational efficiency.
• Support the redesign and enhancement of compliance testing, reporting, and governance processes to drive greater effectiveness and productivity.
• Support Relationship Associates (RAs) and business teams in client onboarding, account maintenance, periodic reviews, and documentation management activities.
• Document BCP exercises, findings, and remediation actions arising from continuity testing.
• Training & Risk Awareness

Who you are

• Candidates with 1-2 years of experience in Compliance, Operational Risk, Governance, Audit, AML/KYC, Relationship Management Support, or the Financial Services industry will have an advantage.
• Strong analytical, problem-solving, and organizational skills with a keen eye for detail.
• Ability to manage multiple priorities and perform effectively under tight timelines while maintaining accuracy.
• Good understanding of risk management, compliance, governance, and internal control principles.
• Strong interpersonal, communication, and stakeholder management skills.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Familiarity with operational risk management, BCM, data governance, audit, or MAS regulatory guidelines would be advantageous.
• Experience in data analysis, reporting tools, process improvement initiatives, or automation solutions would be a plus.

OCBC Bank

OCBC Bank is an employer hiring in India (sector: BFSI / Investments / Insurance).

Its finance, accounts, audit and tax openings in India are mostly in Ocbc Singapore and Bos Singapore.

• Industry: BFSI / Investments / Insurance