OCBC Bank | Trade Finance Manager - Contract (ending 31 Dec 26)

Responsibilities

• Possess excellent interpersonal and communication skills as well as a high level of discretion and integrity
• This job is 100% work in office, based at Tampines.
• This is a contract job that will end on 31 Dec 26.
• Ensure all transaction received are scanned to KL UPC for processing as per the Service Level indicators (SLI).
• Plan, Manage and Control Day-to-Day Activities.
• Ensure that day-to-day operations of the Section is done correctly and promptly.
• Monitor activities to ensure quality results.
• Handle, document and resolve all exceptions expeditiously.
• Resolve problems and make appropriate decisions.
• Monitor and follow up for outstanding/pending transactions.
• Prepare for contingency in the event of staff shortage and absence.
• Ensure customers are attended to promptly and professionally.
• Provide technical advice to both internal and external customers.
• Identify suitable areas/work for improvement to increase productivity.
• Review all processes with staff for improvement.
• Identify, understand and manage risks and to take necessary steps to contain and/or minimise them.
• Perform other tasks as may be assigned by Supervisor.
• Adhere to Service Level Agreement (SLA) and Procedures/Guidelines.
• Ensure Quality Customer Service.
• Manage Loss, Risks and Costs.
• Depending on workload demands, this role may require the incumbent to work beyond the standard office hours.

Requirements

• Proficiency in Microsoft applications/ IT savvy would be an advantage.

OCBC Bank

OCBC Bank is an employer hiring in India (sector: BFSI / Investments / Insurance).

Its finance, accounts, audit and tax openings in India are mostly in Ocbc Singapore and Bos Singapore.

• Industry: BFSI / Investments / Insurance