U.S. Bancorp | Collector - Equipment Finance

Responsibilities

• As a Collector, you'll play a critical role in supporting customers through important financial conversations while delivering solutions that create positive outcomes for both the customer and the business.
• If you're someone who enjoys connecting with people, solving problems, and making a difference through meaningful customer interactions, this is an opportunity to build a rewarding career with a company that invests in your growth and development.
• The actual range for the role may differ based on the location of the role.
• Build Relationships. Solve Problems. Make an Impact.
• Manage a high volume of outbound communications while maintaining professionalism and empathy.
• Handle inbound customer inquiries and provide timely follow-up.
• Partner with customer service, operations, and other business teams to deliver the best possible customer experience.
• Develop communication, negotiation, and problem-solving skills that can open doors to future career advancement opportunities.
• Work in an environment where performance, teamwork, and continuous learning are valued.
• Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
• Educate customers on available options and help identify appropriate solutions.
• Document customer interactions and maintain accurate account information.
• Review our full benefits available by employment status here.
• Pay Range: $20.00 - $20.00
• Posting may be closed earlier due to high volume of applicants.

Requirements

• Strong verbal and written communication skills.
• Attention to detail and strong organizational skills.
• Basic computer and typing proficiency.
• Two to four years of relevant experience.
• Good knowledge of concepts, practices, policies and procedures of banking products and services.
• Effective telephone and interpersonal skills.
• Strong problem-solving and negotiation skills.
• Ability to handle difficult customer calls.
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.
• Ability to identify and resolve/escalate problems.
• Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service.

U.S. Bancorp

U.S. Bancorp is an employer hiring in India (sector: BFSI / Investments / Insurance). In its own words: "Experience personalized banking services for your unique needs with U.S."

Its finance, accounts, audit and tax openings in India are mostly in Milwaukee, Minneapolis, Saint Louis and Tempe.

• Industry: BFSI / Investments / Insurance