WNS | PUN(Magarpatta) - Lead Associate (4+ years exp) - Cash Application- SAP - US Shifts

Key responsibilities

• The AR – Cash Application Senior/Lead Associate is responsible for end to end cash application activities, ensuring accurate and timely posting of customer receipts in SAP and HighRadius.
• This role requires strong analytical skills to resolve unapplied and unidentified cash, adherence to tight SLAs, and the ability to actively drive process improvements.
• The role involves working in US shifts/night shifts and supporting month end close activities.
• Post all cash receipts including ACH, Checks, Wire Transfers, and Credit Cards accurately and timely in SAP and HighRadius Cash Application.
• Ensure 100% lockbox payments are applied by end of day in line with SLA requirements.
• Perform extensive research and analysis to resolve unapplied and unidentified cash receipts.
• Handle monthly application and reconciliation of unapplied and unidentified cash balances.
• Collaborate with AR, Collections, Billing, and Treasury teams to resolve complex cash issues.
• Maintain comprehensive documentation of cash application processes, SOPs, and guidelines.
• Ensure compliance with internal controls, SOX requirements, and audit standards.
• Support month end close activities related to cash posting and reconciliations.
• Act as a Senior/Lead associate, mentoring and supporting junior team members.
• Participate in team meetings and contribute to knowledge sharing.
• Support system enhancements, transitions, and UAT activities related to cash application tools.
• Process cash-related journal entries, adjustments, write-offs, and refunds as per approved policies.

Required skills & competencies

• Strong experience in AR Cash Application.
• Hands on working knowledge of SAP and High Radius Cash App.
• In depth understanding of US payment methods: ACH, Checks, Wire Transfers, and Credit Cards.
• Strong problem solving and analytical skills.
• Ability to perform effectively under pressure in a fast paced environment.
• Effective communication and stakeholder management skills.

WNS Global Services

WNS started in Mumbai in 1996 as an in-house operations unit for British Airways. Warburg Pincus bought a majority stake in 2002, and the company listed on the New York Stock Exchange in 2006. In October 2025 it became part of the French group Capgemini, and its shares were taken off the NYSE. WNS runs finance and accounting, customer service, procurement, HR and analytics work for clients in banking, capital markets and many other industries, increasingly with automation and AI. In India it has its head office at Vikhroli in Mumbai and delivery centres in Mumbai, Pune, Gurugram, Noida, Chennai, Bengaluru, Hyderabad, Nashik, Indore and Visakhapatnam.

Finance and accounting operations make up much of WNS's work in India. Roles span accounts payable, accounts receivable and cash application, general ledger and record-to-report, statutory and financial reporting, taxation, treasury, costing, US payroll, lease administration, and royalty reporting and audit, plus quality and process-training roles. Most are in Mumbai, Pune and Gurugram, often on US or UK shifts. Postings commonly ask for a B.Com, M.Com or MBA (Finance); several welcome CA Inter or CMA Inter candidates, and some name CA, ACCA or CPA, including roles for CA freshers.

• Industry: Business transformation and outsourced operations: finance and accounting, customer experience, procurement, analytics, HR and risk and compliance services
• Headquarters: Mumbai, India; part of the Capgemini group (Paris, France) since October 2025
• In India: Head office at Vikhroli, Mumbai, with delivery centres in Mumbai, Pune, Gurugram, Noida, Chennai, Bengaluru, Hyderabad, Nashik, Indore and Visakhapatnam