WNS | REF112236T-Group Manager - Accounts Receivable-Operations- US Shift- Pune- Magarpatta

Accountability

• Drives collaboration and team work to meet the larger goals down the line with own and other teams.
• Analyzes and resolves complex process-related problems.
• Assesses potential solutions through various filters of cost, time, resources, quality etc.; arrives at the best possible fit.
• Engages in problem solving outside own sub-process; leads brainstorming and other such idea generation forums to resolve issues; puts in place governance framework and control mechanisms to ensure that problems do not get repeated.
• Presents to a wide set of audience within and outside WNS.
• Responds to others and demonstrates an engaging manner in communication rather than coming from own viewpoint only.
• Work Mode: Work From Office (WFO) only.
• Process improvement methodology: Has process improvement acumen.
• Takes ownership of solution oriented, effective communication with customers on issues raised, findings and proposed resolution.
• Addresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required.
• Proposes, coordinates, and drives implementation of process improvements along with the transformation team.

Requirements

• Strong understanding of accounting principles.
• High level Process Management knowledge for O2C.
• Strong people management skills - leading large teams or projects.
• Prior Transition experience is preferred.
• Analytical Thinking & Problem Solving.

WNS Global Services

WNS started in Mumbai in 1996 as an in-house operations unit for British Airways. Warburg Pincus bought a majority stake in 2002, and the company listed on the New York Stock Exchange in 2006. In October 2025 it became part of the French group Capgemini, and its shares were taken off the NYSE. WNS runs finance and accounting, customer service, procurement, HR and analytics work for clients in banking, capital markets and many other industries, increasingly with automation and AI. In India it has its head office at Vikhroli in Mumbai and delivery centres in Mumbai, Pune, Gurugram, Noida, Chennai, Bengaluru, Hyderabad, Nashik, Indore and Visakhapatnam.

Finance and accounting operations make up much of WNS's work in India. Roles span accounts payable, accounts receivable and cash application, general ledger and record-to-report, statutory and financial reporting, taxation, treasury, costing, US payroll, lease administration, and royalty reporting and audit, plus quality and process-training roles. Most are in Mumbai, Pune and Gurugram, often on US or UK shifts. Postings commonly ask for a B.Com, M.Com or MBA (Finance); several welcome CA Inter or CMA Inter candidates, and some name CA, ACCA or CPA, including roles for CA freshers.

• Industry: Business transformation and outsourced operations: finance and accounting, customer experience, procurement, analytics, HR and risk and compliance services
• Headquarters: Mumbai, India; part of the Capgemini group (Paris, France) since October 2025
• In India: Head office at Vikhroli, Mumbai, with delivery centres in Mumbai, Pune, Gurugram, Noida, Chennai, Bengaluru, Hyderabad, Nashik, Indore and Visakhapatnam