Abu Dhabi Commercial Bank | Executive Manager - Financial Crime Operations

Responsibilities

• We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
• Manage and enhance operational controls across sanctions screening and Card fraud operations to ensure financial crime risks and control weaknesses are appropriately identified, monitored and escalated.
• Review significant or ambiguous cases and coordinate with Compliance, Sanctions Advisory, Fraud Risk.
• Management and relevant stakeholders to support timely and consistent resolution while protecting the Bank from financial crime and associated regulatory and reputational risks.
• Oversee the effectiveness of fraud monitoring rules and financial crime screening controls using alert outcomes, false-positive trends, investigation findings and emerging risk patterns to identify opportunities for improvement.
• Coordinate the assessment and testing of proposed rule, parameter and screening-control changes to improve detection quality and operational efficiency while maintaining appropriate control coverage.
• Manage operational improvements across Financial Crime Operations through system enhancements, workflow optimisation, automation and analytics in coordination with Technology Services and relevant Vendors.
• Support regulatory reviews, internal audits and compliance testing and monitor identified findings and remediation actions to ensure issues are appropriately addressed and escalated within agreed requirements.
• Provide operational guidance and updates on significant trends, emerging risks, control issues and remediation actions to support informed stakeholder decisions and consistent application of financial crime controls.
• Manage end-to-end Financial Crime Operations covering payment sanctions screening, portfolio screening for sanctions, Politically Exposed Persons and adverse media, Card fraud alert monitoring and Card fraud desktop investigations to ensure effective and controlled operational delivery.
• Monitor operational performance, capacity, quality and case management to ensure alerts are appropriately investigated, escalated and concluded within established service requirements while maintaining accurate documentation and audit-ready records.
• Monitor key risk and performance indicators, control effectiveness and emerging risk themes and coordinate corrective actions with Group Compliance, Fraud Risk Management and Operational Risk to maintain an effective control environment.
• Oversee complex and higher-risk cases involving potential sanctions exposure, higher-risk customers, unusual transactions, cross-border activity and suspected Card fraud to ensure appropriate investigation, documentation and escalation.
• Oversee operational requirements, User Acceptance Testing, system upgrades and rule or model tuning to ensure changes are appropriately tested and implemented and contribute to improved efficiency, accuracy and control effectiveness.
• Ensure Financial Crime Operations are performed in accordance with applicable regulatory requirements, Card scheme obligations and ADCB policies and procedures, maintaining appropriate operational controls, procedures and supporting evidence.
• Maintain effective relationships with Group Compliance, Sanctions Advisory, Fraud Risk Management, Operational Risk, Technology Services, Operations and Business Units to resolve operational matters and support coordinated management of financial crime risks.
• Screening and Fraud Monitoring Systems
• Process Improvement and Automation

Requirements

• At least 8 years of experience in Banking Operations, including experience in financial crime operations, sanctions screening or fraud management and leading operational teams.
• Certified Fraud Examiner (CFE), Certified Global Sanctions Specialist (CGSS) or Certified Anti-Money

Abu Dhabi Commercial Bank

Abu Dhabi Commercial Bank is an employer hiring in the United Arab Emirates (sector: BFSI / Investments / Insurance).

Its finance, accounts, audit and tax openings in the United Arab Emirates are mostly in Abu Dhabi.

• Industry: BFSI / Investments / Insurance