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Accenture India

Accenture India | Banking Operations Associate

Chennai, Tamil Nadu · Any Graduation

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Job Highlights

Responsibilities

  • Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.
  • Processing of Stop pay requests

What are we looking for?

  • Minimum 2-4 years of experience in Chargebacks or Credit Card Operations.
  • Knowledge of banking products like Debit and Credit cards.
  • Basic knowledge on reconciliations and indexing.
  • Strong knowledge on representments and Pre-Arbitration processing.
  • Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes.
  • Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed.
  • Proficiency required in English Language to create documentation.
  • Should be a self-starter, motivated and highly energized individual to compete the complexity of the process.
  • Advanced Proficiency required in English Language to create documentation.

About the company

Accenture

Accenture is a global professional services company working in strategy and consulting, technology, operations and digital transformation. It took its current name in 2001 after separating from Arthur Andersen, where it began as Andersen Consulting.

India is one of Accenture's largest talent bases. Finance professionals there mostly work in finance and accounting operations for global clients: record-to-report, procure-to-pay, order-to-cash, financial planning and analysis, and related advisory work.

  • Industry: Professional services and IT
  • Headquarters: Dublin, Ireland
  • In India: Delivery centres in Bengaluru, Hyderabad, Pune, Mumbai, Chennai, Gurugram and other cities
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