Accenture India
Accenture India | Delivery Lead Senior Manager
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Job Highlights
What would you do?
- Why this role exists We run one of the most specialised wholesale-credit delivery capabilities in the industry: an end-to end commercial lending and credit modernisation engagement spanning Large Corporate Underwriting, Wholesale Credit Delivery, Portfolio Management, Monitoring, Fulfilment and Servicing.
- The role combines the credit authority of a senior underwriting head, the operating rigour of a service delivery lead and the build agenda of a capability owner standing up niche talent in a market where it barely exists.2.
- Embed Brilliant Basics as a standard, not a campaign: SOP currency and version control, checklists, maker-checker integrity, structured work allocation, shift coverage, documented handovers and disciplined escalation.
- Own delivery excellence across the estate.
- Drive root-cause analysis on every SLA miss, escalation and material defect; convert findings into SOP updates, targeted coaching and control changes, and evidence the closure.
- Own capacity and volume planning, pyramid health, span of control and shrinkage managementanticipate volume and complexity shifts rather than react to them.
- Own credit quality and risk governance.
- Act as the senior credit authority for the estate.
- Underwriting mandates extend to reviews, renewals and originations
- Take end-to-end accountability for Large Corporate UW, WCD Underwriting and Portfolio Management turnaround times, throughput, accuracy, capacity utilisation and client satisfaction across all supported LOBs and delivery locations.
- Set and review the performance scorecard for each CL7 lead, holding a consistent standard across functions.
Experience profile
- Experience 18+ years, of which 8+ years lead.
- 18+ years of experience in banking and financial services, with at least 8 years leading commercial or wholesale credit operations at scale, including leaders-of-leaders responsibility.
- Proven leadership of large, multi-location credit or underwriting operations spanning.
About the company
Accenture
Accenture is a global professional services company working in strategy and consulting, technology, operations and digital transformation. It took its current name in 2001 after separating from Arthur Andersen, where it began as Andersen Consulting.
India is one of Accenture's largest talent bases. Finance professionals there mostly work in finance and accounting operations for global clients: record-to-report, procure-to-pay, order-to-cash, financial planning and analysis, and related advisory work.
