Accenture India | Order to Cash Operations Analyst

Roles and responsibilities

• Why this role is important As part of the Finance Central Support Team, you will perform critical accounting, payroll, reporting, reconciliation, and financial operations on behalf of Shoppers Drug Mart (SDM) stores.
• Review AR aging reports each period, conduct follow-ups on outstanding balances.
• Set up AR and billing for store-to-store receivables.
• Maintain customer account profiles, ensuring data accuracy.
• Reconcile daily cash register sales; investigate cash overages or shortages.
• Ensure proper posting of daily deposits (cash and EFT) to the bank.
• Review and process accounts payable transactions where OTC overlap occurs (e.g., refunds, chargebacks).
• Collaborate with internal stakeholders including Accounting, Operations, and Treasury teams.
• Support internal and external audit requests by preparing documentation and reconciliations.
• Participate in productivity improvement initiatives related to receivables, deposit accuracy, and store cash workflows.
• Assist with processing disbursements including cheques, (where OTC/AR intersects with AP).
• Record journal entries where required.
• Process and reconcile AR subledger adjustments.
• Generate and distribute customer AR statements.
• Expanded OTC Responsibilities (AP/AR Optimization & Cross Functional Collaboration)

Requirements

• Ability to perform under pressure, Problem solving skills, written and verbal communication, Ability to handle disputes, Collaboration & interpersonal skills.
• Minimum 3 years of experience in accounting/AP/AR preferred.
• Strong understanding of receivables and disbursements best practices.
• Ability to analyze processes and propose efficiency improvements.
• Strong English verbal and written communication skills.
• Ability to work independently and collaboratively.
• Strong time management and attention to detail.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.

Accenture

Accenture is a global professional services company working in strategy and consulting, technology, operations and digital transformation. It took its current name in 2001 after separating from Arthur Andersen, where it began as Andersen Consulting.

India is one of Accenture's largest talent bases. Finance professionals there mostly work in finance and accounting operations for global clients: record-to-report, procure-to-pay, order-to-cash, financial planning and analysis, and related advisory work.

• Industry: Professional services and IT
• Headquarters: Dublin, Ireland
• In India: Delivery centres in Bengaluru, Hyderabad, Pune, Mumbai, Chennai, Gurugram and other cities