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Accenture India

Accenture India | Order to Cash Operations Analyst

Chennai, Tamil Nadu · BCom

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Job Highlights

What would you do?

  • The Collections SME serves as a functional expert for collections processes, providing guidance, process support, and issue resolution to the collections team.
  • In this role you may have limited exposure with clients and or Accenture management.
  • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.
  • You will be an individual contributor as a part of a team, with a focused scope of work.
  • Please note that this role may require you to work in rotational shifts
  • Act as the primary point of contact for complex collections queries and escalations.
  • Provide process expertise and support to Collection Analysts and Team Members.
  • Monitor aging reports, collection performance, and account statuses to identify risks and opportunities.
  • Analyze collection trends and recommend actions to improve recovery rates and reduce overdue balances.
  • Liaise with customers, sales teams.
  • Process compliance and audit scores

What are we looking for?

  • Strong understanding of collection lifecycle, dispute management, cash application, and credit concepts.
  • Experience with ERP systems such as SAP, Oracle, Dynamics, or similar platforms.
  • Advanced knowledge of Microsoft Excel and reporting tools.
  • Excellent communication, analytical, and stakeholder management skills.
  • Subject Matter Expertise in Collections.
  • Team productivity and knowledge-sharing effectiveness.

About the company

Accenture

Accenture is a global professional services company working in strategy and consulting, technology, operations and digital transformation. It took its current name in 2001 after separating from Arthur Andersen, where it began as Andersen Consulting.

India is one of Accenture's largest talent bases. Finance professionals there mostly work in finance and accounting operations for global clients: record-to-report, procure-to-pay, order-to-cash, financial planning and analysis, and related advisory work.

  • Industry: Professional services and IT
  • Headquarters: Dublin, Ireland
  • In India: Delivery centres in Bengaluru, Hyderabad, Pune, Mumbai, Chennai, Gurugram and other cities
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