Accenture India | Order to Cash Operations Analyst

Responsibilities

• The role involves resolving exceptions, performing reconciliations, managing stakeholders and ensuring accurate and timely delivery of activities.
• The OTC process here focuses on supporting accurate and timely Cash Application and Billing activities.The role includes applying customer payments against open invoices, managing unapplied cash, performing account reconciliations, processing billing transactions and invoices, resolving billing and payment related exceptions, and ensuring activities are completed in line with defined process controls and timelines
• You will support end to end Order to Cash operations with a focus on Cash Application, Billing, Deduction Management and SAP based processing.
• Manage end to end Cash Application, Billing and Deduction Management activities.
• Perform transactions and reconciliations using SAP.
• Review and resolve unapplied cash, billing exceptions and deduction related issues.
• Perform customer account reconciliations and ensure timely closure of open items.
• Analyze complex exceptions and coordinate with relevant stakeholders for resolution.
• Ensure accuracy, process compliance and adherence to agreed timelines.
• Handle stakeholder queries and provide timely updates on critical issues.
• Identify process gaps and support continuous improvement initiatives.
• Support knowledge transfer and transition activities when required.
• Guide junior team members and provide support in resolving operational queries.
• Billing Processing - P4

What are we looking for?

• Strong Order to Cash experience with hands on SAP experience, Cash Application, Billing and Deduction Management.
• Ability to handle reconciliations, resolve complex exceptions and manage stakeholders.
• We are looking for candidates with strong Order to Cash experience and hands on knowledge of SAP, Cash Application, Billing and Deduction Management.
• Candidates should have good reconciliation, problem solving and stakeholder management skills.
• Transition experience would be an added advantage.

Accenture

Accenture is a global professional services company working in strategy and consulting, technology, operations and digital transformation. It took its current name in 2001 after separating from Arthur Andersen, where it began as Andersen Consulting.

India is one of Accenture's largest talent bases. Finance professionals there mostly work in finance and accounting operations for global clients: record-to-report, procure-to-pay, order-to-cash, financial planning and analysis, and related advisory work.

• Industry: Professional services and IT
• Headquarters: Dublin, Ireland
• In India: Delivery centres in Bengaluru, Hyderabad, Pune, Mumbai, Chennai, Gurugram and other cities