Accenture India | Order to Cash Operations Associate

Key responsibilities order to cash operations

• The Associate – Order to Cash is responsible for independently executing assigned O2C processes including Billing, Accounts Receivable, Cash Applications, and Reconciliations.
• The role requires strong process knowledge, adherence to controls, timely delivery against SLAs, and effective coordination with internal stakeholders
• Execute end-to-end O2C transactions in line with documented SOPs and client requirements.
• Handle routine issues independently and escalate complex exceptions appropriately.
• Create and process accurate customer invoices as per contract terms, SLAs, and pricing structures.
• Perform billing validations to ensure correctness of quantities, rates, taxes, and customer details.
• Identify, analyze, and resolve billing discrepancies in coordination with upstream teams. Accounts Receivable (AR).
• Maintain customer accounts and perform AR postings including invoices, adjustments, credit/debit notes.
• Monitor aging reports, open items, and account balances.
• Support initiatives to improve cash flow and AR hygiene by resolving aged items.
• Analyze and resolve unapplied, unidentified, short, and overpayments within agreed timelines.
• Perform bank, cash, and AR reconciliations with minimal supervision.
• Investigate variances and ensure timely clearance of reconciling items.
• Support month-end close activities and balance validations. Key Skills & Competencies Functional & Technical Skills.
• Process payments received through lockbox, wire transfer, ACH, and electronic platforms.

Experience with SAP ERP systems

• Strong working knowledge of Order to Cash (O2C) processes.
• Hands-on experience in: o Billing & Invoicing o Accounts Receivable (AR) o Cash Applications o Reconciliations.
• Proficient in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, aging analysis) Behavioral & Professional Skills.
• Strong attention to detail and analytical skills.
• Ability to work independently with limited supervision.
• Effective communication with internal teams and clients.
• Experience with SAP ERP systems

Accenture

Accenture is a global professional services company working in strategy and consulting, technology, operations and digital transformation. It took its current name in 2001 after separating from Arthur Andersen, where it began as Andersen Consulting.

India is one of Accenture's largest talent bases. Finance professionals there mostly work in finance and accounting operations for global clients: record-to-report, procure-to-pay, order-to-cash, financial planning and analysis, and related advisory work.

• Industry: Professional services and IT
• Headquarters: Dublin, Ireland
• In India: Delivery centres in Bengaluru, Hyderabad, Pune, Mumbai, Chennai, Gurugram and other cities