Accenture India
Accenture India | Quality Assurance Analyst
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Job Highlights
What would you do?
- You will be aligned with our Customer Support vertical and help us in managing resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA s.
- Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk.
- Establish processes to audit validate current control effectiveness and drive improvements wherever required.
About the company
Accenture
Accenture is a global professional services company working in strategy and consulting, technology, operations and digital transformation. It took its current name in 2001 after separating from Arthur Andersen, where it began as Andersen Consulting.
India is one of Accenture's largest talent bases. Finance professionals there mostly work in finance and accounting operations for global clients: record-to-report, procure-to-pay, order-to-cash, financial planning and analysis, and related advisory work.
