Accenture India
Accenture India | Risk and Compliance Associate
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Job Highlights
Responsibilities
- This job description reflects management s assignment of essential functions, it does not prescribe or restrict responsibilities that may be assigned.
- Perform extensive audits of Accenture employees’ business expenses and investigate expenses for Accenture policy non-compliance & potential fraud.
- Manage India Time & Expense Processing, query resolution & related tasks.
- Manage the team, work on new projects.
- Manage the T&E processing activities as per aggressive deadlines as well as the team.
- Handle Customer queries & escalations over Phone /Emails and provide resolutions to the satisfaction of customers.
- Act as key contact point with the customer base.
- Analyze and identify exceptions and initiate efforts to reduce exceptions.
- Lead and participate on ad hoc teams for the improvement of processes and resolution of issues Provide guidance in the identification of issues and development of solutions related to quality customer service.
- Maintain Service Level with customer base - measure progress against SLAs and consistently satisfy customers in a ‘metrics focused’ organization.
- Assist in the planning and development of process strategies to effectively integrate all processes supported within the Service Center.
- Ensure any statutory and policy compliance.
- Contribute valuable information/perspective to discussions, etc.
- Monitors progress of activities to ensure requirements and milestones are met.
- Drives activities to meet requirements (e.g., timelines, quality, and costs).
- Manages workload to enable reasonable work/life balance for self.
- Develops simple and easy-to-understand frameworks/formats to present information and ideas.
- Compile and develop appropriate MIS for reporting to stakeholders.
- Uses previous experience to devise realistic estimates for own and team work.
- Allocates tasks to effectively leverage available skills and resources.
- Makes useful contributions to development of intellectual property.
- Work Experience: 7+ years Accounting / Finance or related experience.
What are we looking for?
- Good oral & written communication skills.
- Ability to collaborate across teams/functions.
- Good communication and Analytical skills. Should be proficient in excel and email writings.
- Experience: 7+ years Accounting / Finance or related experience.
- Excellent Microsoft Excel skills
About the company
Accenture
Accenture is a global professional services company working in strategy and consulting, technology, operations and digital transformation. It took its current name in 2001 after separating from Arthur Andersen, where it began as Andersen Consulting.
India is one of Accenture's largest talent bases. Finance professionals there mostly work in finance and accounting operations for global clients: record-to-report, procure-to-pay, order-to-cash, financial planning and analysis, and related advisory work.
