Accenture India | Total Rewards Analyst

Key responsibilities

• The Benefits and Compensation Analyst will interact with client resources via email, phone call, instant messaging, etc. and will be responsible for that interaction till all relevant actions are completed on it.
• Audit accurate and timely updates in HR systems and ticketing platforms (e.g., Workday, ServiceNow).
• Creates a logical plan, realistic estimates and schedule for an activity or project segment.
• Ensure LWI’s are followed and updated regularly and train the team members on process updates.
• Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
• Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control.
• Create effective QC and Audit mechanism within process to ensure delivery on SLA’s.
• Ensure and maintain the security and confidentiality of client data Knowledge/Skills

Requirements

• Strong MS Office and Excel skills with focus on data analytics.
• Leave of Absence experience is a plus.
• HR Domain certification would be a plus.
• Assist in training/educating HRO personnel on learning and acquired skills in process.
• Good organizational & prioritisation skills.
• Analytical and problem solving skills.
• Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate.
• Good written and verbal skills Core Competencies.
• Good oral and written communication skills.
• Ability to identify and effectively use resources.
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.
• Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.
• Strong communication/organizational skills Experience
• At least 4 years of HR Experience
• Excellent customer service skills

Accenture

Accenture is a global professional services company working in strategy and consulting, technology, operations and digital transformation. It took its current name in 2001 after separating from Arthur Andersen, where it began as Andersen Consulting.

India is one of Accenture's largest talent bases. Finance professionals there mostly work in finance and accounting operations for global clients: record-to-report, procure-to-pay, order-to-cash, financial planning and analysis, and related advisory work.

• Industry: Professional services and IT
• Headquarters: Dublin, Ireland
• In India: Delivery centres in Bengaluru, Hyderabad, Pune, Mumbai, Chennai, Gurugram and other cities