Alter Domus India | Billing Manager

Responsibilities

• As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.
• Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
• The opportunity to invest in our growth and success through our Employee Share Plan
• Act as first-line escalation point and performance manager, fostering team development and collaboration.
• Monitor individual and team productivity, quality, and cycle time metrics.
• Provide real-time coaching and guidance on complex invoices or process questions.
• Deliver mid-year and annual performance reviews with development feedback.
• Conduct first-line quality review on sampled invoices before delivery.
• Handle escalations from billing officers on technical or policy questions.
• Manage team workload distribution balancing volume, complexity, and skill levels.
• Coordinate with other Team Leads on cross-LoB support during surges.
• Support wave go-lives with stabilization oversight and issue triage.
• Identify skill gaps and coordinate training interventions.
• Support Training Specialist with scenario development and case studies.
• Support for professional accreditations such as ACCA and study leave.
• Supervise and coach a team of billing senior officers ensuring timely, accurate invoice processing while maintaining quality standards and operational efficiency.
• Supervise 6-8 billing specialists with daily work allocation and prioritization
• Foster collaborative team culture with knowledge sharing and peer support
• Set individual performance goals aligned with BMT objectives
• Share best practices and lessons learned within team

Your profile

• Deep technical knowledge of billing processes, pricing models, and SAP.
• Strong people management and coaching skills.

Alter Domus

Alter Domus is a Luxembourg-headquartered provider of administration services to private markets and alternative investment managers. Its services cover fund administration, AIFM and depositary services, corporate services, loan agency and loan services, and technology and data tools such as fund accounting, investor management and portfolio data management. In India its teams are based in Hyderabad.

Its openings in India have been in Hyderabad. They have covered fund accounting for real estate and private credit funds, from fund accountant to senior fund accountant and fund services manager, along with reconciliation officers and managers, billing, client onboarding, corporate governance and delivery roles, and some positions serving EMEA clients.

• Industry: Fund and corporate services for alternative investments: fund administration, AIFM and depositary services, loan agency, fund accounting and corporate services
• Headquarters: Luxembourg
• In India: Hyderabad, Telangana