Amazon India
Amazon India | Audit Manager II, Audits & Insights Team
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Job Highlights
Responsibilities
- Manage day-to-day operations of a team of senior auditors including planning of program audits, quality control, audit task allocation and reporting.
- Oversee the hiring & training of new team members and support their development.
- Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis.
- Work closely with Process Improvement PM on weekly flash to identify any key learnings /findings and metrics with regards to Ops Process Adherence, Program Improvement Opportunity, Escalation Management opportunity.
- Communicate effectively with other operations and/or program managers regarding risks, mitigation strategies, and success of QA Program.
- Lead diverse talent within the team, work cross-functionally, and build consensus on difficult issues.
- Collect, track, & present metrics related to processes, team accuracy and efficiency, and drive improvements in efficiency.
- Highlight weekly best performers by partnering with employee experience manager and bring out the best in the team.
Requirements
- 5+ years of work in relevant industries such as law, customer service, investigations, risk, compliance or project management experience.
- Experience using data and metrics to back up assumptions and implement effective solutions.
- Lean Six Sigma Green Belt or Black Belt certification.
- Experience with all Microsoft Office applications
- Experience in project management
About the company
Amazon India
Amazon.com, Inc. was founded by Jeff Bezos in 1994 as an online bookshop and is today one of the world's largest companies, spanning online retail, cloud computing through Amazon Web Services (AWS), digital media, devices and advertising. It is headquartered in Seattle and listed on the Nasdaq stock exchange. Amazon launched its Indian marketplace, Amazon.in, in 2013, and its businesses in India now include the marketplace, Amazon Pay, Amazon Business, Prime Video and AWS, which runs two Indian cloud regions — Mumbai (2016) and Hyderabad (2022). Its Hyderabad campus, opened in 2019, was at the time Amazon's largest campus building anywhere in the world.
Beyond serving Indian customers, Amazon's India offices handle a significant share of the company's global finance work: finance operations (accounts payable, receivables and payments), controllership and accounting, worldwide direct and indirect tax reporting, financial planning and business finance for its retail, AWS and payments businesses, and audit, risk and compliance programmes. These roles suit CA, CMA, CPA, ACCA and MBA (Finance) profiles as well as B.Com and M.Com graduates.
