Amazon India | Senior Risk Manager - Inspection, Finance Operations Risk, Governance, & Experience, Finance Operations Risk, Governance & Experience (FORGE)

What you will do

• You will operate at the intersection of risk management, internal audit, controllership, process transformation, technology, and business operations.
• You will assess processes end to end, identify emerging and material risks, evaluate control effectiveness, and partner with senior stakeholders to design and implement sustainable solutions.
• This role is built for someone who thrives in ambiguity.
• You will architect solutions, influence stakeholders, and drive measurable risk reduction.
• The role moves fluidly between deep process analysis and senior level stakeholder influence.
• The successful candidate will demonstrate strength across Amazons Leadership Principles, particularly Ownership, Dive Deep, Deliver Results, Earn Trust, Invent and Simplify, Think Big, Have Backbone, Disagree and Commit, and Customer Obsession.
• Lead the scoping, planning, and execution of complex audits, inspections, and risk assessments across Finance Operations, with particular focus on Accounts Receivable and Payroll.
• Conduct end to end assessments spanning process design, policy, organization structure, systems, technology, regulatory requirements, and internal controls.
• Evaluate the design and operating effectiveness of controls, identify control gaps, and quantify the potential impact of identified risks.
• Identify emerging and material risks across Finance Operations and develop data driven recommendations to mitigate them.
• Own the full lifecycle of high impact, cross functional risk and governance programs from problem definition through implementation, measurement, and closure.
• Partner with Finance, Controllership, Operations, Technology, Compliance, and Internal Audit to prioritize risks and drive sustainable remediation.
• Evaluate policy and process exceptions, determine the associated risk, and recommend appropriate mitigation.
• Perform deep dives into complex processes and data to identify root causes, systemic risks, control weaknesses, and process improvement opportunities.
• Support external regulatory, statutory, and internal audit requests, including evidence gathering, issue resolution, and remediation tracking.
• Build and deliver training and awareness programs that raise the bar on controllership, risk management, policy adherence, and control ownership across Finance Operations.
• Establish mechanisms that prevent recurring risks and embed remediation into business processes and operating routines.
• You will own the questions that matter most to the health of Finance Operations.
• You will turn these questions into actionable insights, sustainable mechanisms, and measurable risk reduction.
• Perform risk assessments across Finance Operations services, functions, and processes.
• Lead end to end audits, including scoping, fieldwork, reporting, and remediation follow up.
• Evaluate the design and effectiveness of Finance Operations controls and identify control gaps.
• Assess policy and process exceptions and recommend appropriate risk mitigation.
• Identify root causes and develop sustainable recommendations to address recurring risks.
• Partner with cross functional stakeholders to drive remediation and strengthen the control environment.

Requirements

• Experience (FORGE) team within Finance Operations (FinOps) Controllership.
• Experience in internal audit and risk management or equivalent.
• Knowledge of Microsoft Office products and applications at an advanced level.
• Experience managing multiple competing priorities simultaneously and driving goals to completion.
• Degree in Finance, Accounting, Business, Economics, Risk Management, or a related field, or equivalent experience.
• 10 or more years of experience in risk management, internal audit, controllership, finance operations, compliance, or a related field.
• Experience leading complex audits, risk assessments, control assessments, or large scale process improvement programs.
• Experience with Accounts Receivable, Order to Cash, O2C, OTC, Payroll, Hire to Retire, H2R, Finance Operations, or Controllership processes.
• Experience identifying control gaps, assessing risk, developing recommendations, and driving remediation.
• Strong analytical and problem solving skills, with the ability to work across complex data and processes.
• Experience influencing cross functional stakeholders and operating effectively in a matrixed environment.
• Experience with global Finance Operations or multinational organizations.
• Experience with finance, process, or controllership transformation initiatives.
• Experience designing or implementing automated and technology enabled controls.
• Experience applying data analytics, automation, or continuous monitoring techniques to risk identification and audit.
• Experience supporting regulatory, statutory, or external audit engagements.
• Strong track record creating executive level presentations, risk narratives, and data driven recommendations.
• Demonstrated ability to operate independently in ambiguous and rapidly changing environments.
• Experience leading large, cross functional programs from strategy through execution.
• Knowledge of financial systems, ERP environments, and integration between finance and operational systems.
• Excellent written and verbal communication skills, with the ability to communicate complex risk clearly to senior leadership.
• Project Management Professional (PMP) or equivalent certification.
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent.
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship.
• Experience in relevant finance roles, or experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes.

Amazon India

Amazon.com, Inc. was founded by Jeff Bezos in 1994 as an online bookshop and is today one of the world's largest companies, spanning online retail, cloud computing through Amazon Web Services (AWS), digital media, devices and advertising. It is headquartered in Seattle and listed on the Nasdaq stock exchange. Amazon launched its Indian marketplace, Amazon.in, in 2013, and its businesses in India now include the marketplace, Amazon Pay, Amazon Business, Prime Video and AWS, which runs two Indian cloud regions — Mumbai (2016) and Hyderabad (2022). Its Hyderabad campus, opened in 2019, was at the time Amazon's largest campus building anywhere in the world.

Beyond serving Indian customers, Amazon's India offices handle a significant share of the company's global finance work: finance operations (accounts payable, receivables and payments), controllership and accounting, worldwide direct and indirect tax reporting, financial planning and business finance for its retail, AWS and payments businesses, and audit, risk and compliance programmes. These roles suit CA, CMA, CPA, ACCA and MBA (Finance) profiles as well as B.Com and M.Com graduates.

• Industry: E-commerce, cloud computing (AWS), digital payments and logistics
• Headquarters: Seattle, Washington, USA (parent: Amazon.com, Inc.); India operations based in Bengaluru
• In India: Corporate offices in Bengaluru, Hyderabad, Chennai, Gurugram, Mumbai and Pune, with fulfilment and delivery centres across India