Amazon India | Sr. FinOps Analyst - AP, Grocery AP Settlement

Responsibilities

• Join our dynamic Financial Planning team where you'll play a crucial role in managing vendor relationships and improving the overall vendor experience.
• In this position, you will process vendor payments, reconcile statements, and serve as a key contact point for retail business stakeholders and vendors.
• You'll ensure compliance with financial operations policies while identifying opportunities to streamline processes and enhance vendor satisfaction.
• As a Settlement Team Analyst, your day begins by checking your SIM ticket queue to prioritize vendor requests.
• Throughout the day, you'll communicate with vendors and retail stakeholders to address queries and resolve issues.
• You'll be joining a highly motivated and skilled team of Financial Operations Analysts and Specialists dedicated to ensuring accurate and timely vendor payments.
• Our team takes pride in delivering excellent service to both internal stakeholders and external vendors.
• Respond to and resolve vendor queries through Service Improvement Management (SIM) tickets, providing excellent customer service and maintaining positive vendor relationships.
• Research technical, operational, and financial details to understand business needs, develop insights, and represent this perspective when collaborating with retail stakeholders.
• Perform due diligence checks according to financial operations policies, ensuring compliance while creating expense reports and processing purchase orders.
• Maintain and update Standard Operating Procedures (SOPs) as needed, identifying process improvements to enhance efficiency and vendor experience.
• You'll spend time reconciling vendor statements, investigating discrepancies, and processing payments according to established protocols.
• You'll document your work meticulously, ensuring compliance with financial operations policies while looking for opportunities to enhance the vendor experience.
• Process vendor payments and reconcile vendor statements independently, ensuring timely and accurate transactions while adhering to established financial operations policies and documentation requirements.

Qualifications

• Knowledge of Excel at an advanced level.
• Experience in finance operations/shared services, accounts payable, account receivable (collections) or general ledger.
• 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience.

Amazon India

Amazon.com, Inc. was founded by Jeff Bezos in 1994 as an online bookshop and is today one of the world's largest companies, spanning online retail, cloud computing through Amazon Web Services (AWS), digital media, devices and advertising. It is headquartered in Seattle and listed on the Nasdaq stock exchange. Amazon launched its Indian marketplace, Amazon.in, in 2013, and its businesses in India now include the marketplace, Amazon Pay, Amazon Business, Prime Video and AWS, which runs two Indian cloud regions — Mumbai (2016) and Hyderabad (2022). Its Hyderabad campus, opened in 2019, was at the time Amazon's largest campus building anywhere in the world.

Beyond serving Indian customers, Amazon's India offices handle a significant share of the company's global finance work: finance operations (accounts payable, receivables and payments), controllership and accounting, worldwide direct and indirect tax reporting, financial planning and business finance for its retail, AWS and payments businesses, and audit, risk and compliance programmes. These roles suit CA, CMA, CPA, ACCA and MBA (Finance) profiles as well as B.Com and M.Com graduates.

• Industry: E-commerce, cloud computing (AWS), digital payments and logistics
• Headquarters: Seattle, Washington, USA (parent: Amazon.com, Inc.); India operations based in Bengaluru
• In India: Corporate offices in Bengaluru, Hyderabad, Chennai, Gurugram, Mumbai and Pune, with fulfilment and delivery centres across India