American Express India | Analyst-Control Management

Responsibilities

• Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
• At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success.
• Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day.
• The objective of the Credit & Fraud Risk Control Management Risk ID: Assessment & Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Credit & Fraud Risk to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk
• Drive cross functional projects end to end and facilitate stakeholder engagement to perform control testing.
• Assist in identification of risks and controls (along with business process owners).
• Support thematic risk reporting (levels, trends, causes).
• Facilitate BUs in their risk assessments performance for Risk and Control Self-Assessment (RCSA) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)
• Leverage domain knowledge in operational risk management and RCSA
• Supporting identification of operational risks throughout business processes and systems
• Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met for Risk and Control Self-Assessment (RCSA))
• Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

Requirements

• Understanding of critical operational risk management lifecycle activities.
• Strong Project management, communication, documentation and interpersonal skills.
• Experience in process mapping, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.
• Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk and controls testing for Risk and Control Self-Assessment (RCSA).
• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
• Excellent communication, influencing and presentation skills.
• Experience in working with financial services operational risk function.
• Experience in control testing

American Express

American Express is a global payments company known for its card products, merchant network and travel services. It was founded in New York in 1850.

Its Indian teams work on finance, risk, analytics, operations and technology for markets around the world. Chartered accountants typically join financial analysis, controllership and reporting teams.

• Industry: Payments and financial services
• Headquarters: New York, USA
• In India: Large teams in Gurugram and Bengaluru