American Express India | Analyst-Operational Risk Management

Responsibilities

• The objective of the Operational Risk Management (ORM) Independent Monitoring & Testing team is to strengthen organizational resilience through independent monitoring and testing activities, establish clear standards for reporting and risk assessments, and provide a holistic view of operational risk through aggregated reporting.
• This role requires extensive collaboration across multiple business units, functional areas, and geographies
• Support the independent testing and monitoring program based on an annual risk-assessed plan and established testing methodologies.
• Develop a comprehensive operational risk coverage universe that supports a risk-based annual plan.
• Support and execute an effective challenge process based on defined criteria and integrated into the annual plan.
• Perform Test of Design (ToD) and Test of Effectiveness (ToE) activities and maintain associated control testing documentation.
• Manage independent Second Line of Defense (2LoD) testing activities, including integration of methodologies and test plans to address interconnected risks.
• Coordinate a holistic and de-duplicated independent risk assessment process.
• Support cross-functional Communities of Practice (CoPs) by sharing best practices and helping pioneer new methodologies.
• Drive reporting related to operational risk topics for the Enterprise Risk Management Committee, Board of Directors, and Senior Management, while providing support and oversight for associated initiatives.
• Act as a key contributor in sharing insights, themes, and best practices across the enterprise in a proactive manner.
• Translating operational risk strategy and appetite into execution guidelines
• Monitoring and identifying breaches in Key Risk Indicator (KRI) thresholds and risk appetite metrics
• Supporting implementation of operational risk governance frameworks
• Developing and communicating operational risk procedures and standards while ensuring adherence
• Supporting operational risk examination and regulatory management processes

Requirements

• CA/CS/MBA/B.Tech or Master's degree in Economics or Statistics, or a related field (preferably from a top-tier institute) with 0–3 years of relevant experience.
• Strong understanding of critical operational risk management lifecycle & issue management activities.
• Excellent project management, communication, and interpersonal skills.
• Experience in process governance and familiarity with policies, regulatory frameworks, and operational standards.
• Strong analytical and problem-solving capabilities, including the ability to analyze data, identify trends, and evaluate risk scenarios effectively.
• Experience in control testing, risk assessment, and audit functions.
• Experience working within any Line of Defense (LoD) framework.
• Excellent communication skills and proactiveness.
• Prior experience in Operational Risk Management, Internal Audit, Statutory Audit, Risk Management, or First- or Second-Line Risk functions is preferred.

American Express

American Express is a global payments company known for its card products, merchant network and travel services. It was founded in New York in 1850.

Its Indian teams work on finance, risk, analytics, operations and technology for markets around the world. Chartered accountants typically join financial analysis, controllership and reporting teams.

• Industry: Payments and financial services
• Headquarters: New York, USA
• In India: Large teams in Gurugram and Bengaluru