American Express India | Senior Analyst - Control Management (International Operational Resilience)

Responsibilities

• The objective of the ICS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for ICS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.
• Assist in managing International Operational Resiliency risk by supporting development of Operational Resiliency Framework / Standard for international markets.
• Support in US to international operational resiliency risk policy/ framework gap assessment.
• Support in providing international business requirements into Unified Source of record (SOR) for resiliency.
• Support maintenance of integrated international resiliency inventory including applications and third parties.
• Assist in additional identification specific risks throughout business processes and systems (along with business process owners).
• Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events.
• Support thematic risk reporting (levels, trends, causes).
• Maintain risk profiles and an updated risk register(s).
• Support sharing insights, better practices, themes, etc. across the enterprise.
• Supporting identification of operational risks throughout business processes and systems
• Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
• Supporting independent control monitoring, including identification of control improvements
• Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing
• Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

Requirements

• Understanding of critical operational risk management lifecycle activities.
• Project management, communication, and interpersonal skills.
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.
• Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.

American Express

American Express is a global payments company known for its card products, merchant network and travel services. It was founded in New York in 1850.

Its Indian teams work on finance, risk, analytics, operations and technology for markets around the world. Chartered accountants typically join financial analysis, controllership and reporting teams.

• Industry: Payments and financial services
• Headquarters: New York, USA
• In India: Large teams in Gurugram and Bengaluru