Bajaj Finance | Deputy National Lead - SME Underwriting COE

Responsibilities

• Analysis of existing processes & systems.
• Analyze multiple processes in SME business (such as pre & post logging, underwriting, sourcing, disbursal etc.) and identify the processes where there is a scope of improvement (such as redundant/ lengthy processes).
• Guide team on mapping of end to end process to examine its functionality.
• Identification of improvement opportunities (new process design or enhancements).
• Engage with business and stakeholder to discuss & understand their requirements in terms of any process enhancement.
• Identify the scope of improvement such as process efficiencies, tat reduction, automation opportunities, cost reduction or simplification of processes.
• Design the project approach to manage & address the identified gaps or to drive improvement opportunities by means of defining new design of go-to processes.
• Lead team to segregate the accepted requirements into new process design or enhancement projects and prioritize projects for delivery of requirements basis business urgency & criticality.
• Identify resource requirements for various projects, define project teams, create project charter and allocate the responsibilities among team members.
• Review the progress of various projects being driven in alignment with planned timelines, identify any deviations/ delays/ challenges/ contingencies faced and accordingly provide course correction support.
• Conduct UAT testing of new processes/ enhancements, incorporate any change required/ bugs resolution as identified in testing phase, continue testing till desired results are achieved and handover for production.
• Guide the team to engage with various stakeholders in other functions such as IT, sales, operations, compliance, legal, risk etc. and lay down the changes required in various systems for integration of developments.
• Oversee creation & imparting of training modules by team, conduct visits to the fields, sensitize & create awareness for new developments.
• Monitor the use of systems/ processes/ enhancements and track metrics such as cost saving, productivity increase, TAT reduction etc. to ensure the desired outcomes are achieved.
• Establish individual performance expectations and evaluation metrics, and regularly review individual performance.
• Identify and create development opportunities for team members to enhance functional knowledge.
• Present the business case along with the cost benefit analysis to the business stakeholders in order to obtain their sponsorship

Requirements

• Should have hands-on field experience.
• Should have a mix of experience in project management, team management and stakeholder management.
• Should have strong understanding of operational systems(SFDC) and a technological bent to understand latest technologies and their business use cases.
• Minimum 7 years of experience

Bajaj Finance Limited

Bajaj Finance Limited is one of India's largest non-banking financial companies. Incorporated in 1987 as Bajaj Auto Finance Limited and renamed in 2010, it is headquartered in Pune and is a subsidiary of Bajaj Finserv Limited. It is regulated by the Reserve Bank of India as a deposit-taking NBFC in the upper layer of RBI's scale-based framework, and its shares are listed on the NSE and BSE.

Its businesses span consumer lending and payments, SME and commercial lending, rural lending, fixed deposits and digital lending, with home loans offered through its subsidiary Bajaj Housing Finance. Beyond its large sales and service teams, Bajaj Finance hires CA, CMA, CFA and MBA (Finance) profiles into finance and accounts, taxation, treasury, internal audit, credit underwriting, risk and compliance roles.

• Industry: Non-banking financial services (lending, deposits and payments)
• Headquarters: Pune, Maharashtra, India
• In India: Corporate offices in Pune, with branches and lending locations across India