Bank of America India | Manager

Responsibilities

• The Chief Financial Officer (CFO) Group is responsible for the overall financial management of our company.
• Global Corporate & Investment Banking (GCIB) , Global Markets (GM), International Finance & Corporate Treasury strives to be a valued business partner to the company's trading, corporate, institutional & banking businesses and is responsible for funding the balance sheet, maintaining strong capital and liquidity positions, managing interest rate risk and overseeing company’s relationship with external stakeholders.
• Business Support manager is responsible for supporting day-to-day operations across GM, GCIB & International Finance and Treasury and driving execution of effective governance, technology enablement, policy adherence, and continuous improvement.
• We are seeking a highly motivated Business Support Manager to support the COO organization in executing key business management and transformation priorities.
• Partners with peers and control partners to ensure strong engagement and adherence to risk management and operational risk policies and processes.
• Drives successful execution of team events and routines, including logistics, communications and gathering feedback.
• Develops comprehensive plans around key organizational priorities and ensures all accountable parties understand respective roles/responsibilities.
• Partners with GBS reporting and analytics team to ensure accurate reporting while seeking opportunities to reduce manual processes.
• Assists senior executive and team with a full range of engagements.
• Provides oversight of key deliverables and validates accurate and timely completion.
• Works directly with the other business management team to build deliver reports and manage other GBS wide priorities.
• Compliance coordination (mandatory training, etc.).
• Work with the PMs on developing their forecasts (resources, budget).

Requirements

• Hands-on experience in delivering tasks related to COO, Transformation, Business Management or related functions.
• Experience managing cross-functional initiatives involving multiple stakeholders.
• Knowledge of process improvement methodologies, operational risk, controls, and governance frameworks.
• Strong analytical and problem-solving capabilities with proficiency in data analysis and management reporting.
• Experience supporting technology, automation, or AI-related initiatives.
• Excellent communication and executive presentation skills.
• Ability to manage competing priorities in a fast-paced environment.
• Knowledge MS Office Suit including PowerPoint & Excel skills.
• Ability to write effective prompts in AI Chat applications like Copilot.
• Self-starter with ability to be proactive and well organized.
• Excellent organizational, communication, and relationship management skills.
• Candidate must have a proven track record of communicating effectively with personnel from various areas within an organization and at different management levels.
• Attention to detail, analytical abilities/financial acumen/problem solving skills.
• Strong control mindset including ability to identify risks and build and maintain associated controls.
• Ability to manage multiple priorities in a time-sensitive environment.
• Knowledge SQL and awareness of AI tools.
• Advanced experience/skills with Excel and complex spreadsheets.
• Able to work both independently and as team member.
• Strong problem solving and analytical abilities (Excel).
• Technical Business Analyst skills (SQL, VBA, Tableau, Alteryx, Python, AI/ML)Takes initiative and challenges existing processes and procedures in a proactive manner.
• Ability to analyze issues independently and derive solutions.
• Strong Knowledge MS Office Suit including PowerPoint & Excel skills
• Experience improving and automating manual processes

Bank of America

Bank of America is one of the largest banks in the United States, serving individuals, businesses and institutions with banking, investing, asset management and risk-management products.

Its Indian operations and technology centres support the global bank. Finance professionals typically work in operations, financial reporting, regulatory, risk and audit roles.

• Industry: Banking and financial services
• Headquarters: Charlotte, North Carolina, USA
• In India: Corporate and investment banking, plus operations and technology centres in Mumbai, Hyderabad, Chennai and GIFT City (Gandhinagar)