Bank of America India | Senior Operations Manager

Responsibilities

• As the Platform Product Manager, you will own the platform strategy, roadmap, prioritization, and delivery for GRM wide risk data aggregation and reporting solutions.
• You will work cross-functionally with risk, compliance, data governance, technology, and business leadership to ensure the platform meets both regulatory requirements and internal risk management needs.
• You will champion data quality, lineage, aggregation, controls, and automation while embedding sustainability, scalability, and auditability into platform capabilities.
• Partner with Risk, Compliance, Technology, Data Governance, and Reporting teams to prioritize and deliver high-impact initiatives.
• Ensure the platform supports accuracy, completeness, adaptability, timeliness, and integrity of risk data.
• Collaborate with internal audit, compliance testing, and regulators on periodic reviews and assessments.
• Lead cross-functional agile squads prioritizing product backlogs, refining requirements, and overseeing product delivery.
• Develop KPI’s, platform health metrics, and risk data quality dashboards to monitor platform performance and compliance.
• Serve as the SME for BCBS 239 regulatory expectations related to data aggregation and risk reporting.
• Define and maintain the platform vision, roadmap, and success criteria aligned to BCBS 239 principles.
• Translate regulatory expectations into actionable platform features and capabilities.
• Define and drive metadata management, lineage transparency, data quality monitoring, and report automation capabilities.

Skills

• 8+ years of experience in risk data management, regulatory risk reporting, or data platform product management within a bank or financial services environment.
• Deep understanding of BCBS 239 principles and their practical implementation in a large organization.
• Strong experience working with risk reporting systems, data warehouses, reporting tools, and governance frameworks.
• Familiarity with data quality frameworks, metadata management, data lineage tools, and control monitoring.
• Proven track record of defining and delivering product roadmaps for complex data management or reporting platforms.
• Strong stakeholder management and cross-functional leadership skills.
• Proficiency in Agile delivery methodologies (e.
• Excellent communication skills (written, verbal and presentation) with the ability to translate regulatory language into actionable technical requirements.
• Bachelor’s degree in business, Finance, Computer Science, Risk Management, or a related field; advanced degree preferred.
• Experience :Minimum 8+ years

Bank of America

Bank of America is one of the largest banks in the United States, serving individuals, businesses and institutions with banking, investing, asset management and risk-management products.

Its Indian operations and technology centres support the global bank. Finance professionals typically work in operations, financial reporting, regulatory, risk and audit roles.

• Industry: Banking and financial services
• Headquarters: Charlotte, North Carolina, USA
• In India: Corporate and investment banking, plus operations and technology centres in Mumbai, Hyderabad, Chennai and GIFT City (Gandhinagar)