Bank of America India | Senior Team Member

Responsibilities

• The team handles Investigations for all currencies arising for Asia, EMEA & US regions.
• The associate will report to an FLM and will be working as an IC
• Associate will be responsible for resolving queries raised by clients, internal departments, BOFA branches and External Banks and providing a resolution in a timely manner
• The Candidate must be a Graduate or Postgraduate – Commerce (B.Com) or MBA (Finance)
• Deliver and manage individual targets and contribute towards process metrics.
• Perform investigation with good accuracy.
• Investigating and identifying root cause for an enquiry.
• Review nostro accounts & ensure all outstanding debits & credits are cleared as per timelines.
• Investigating and identify root cause for an enquiry
• Follow up with external banks for details, confirmation and recall of funds
• Verify Correspondence & Payment adjustments as per currency cut-off
• Manage workflow in the team

Desired skills

• Should have strong decision-making, critical thinking, and oral and written communication skills.
• Thoroughly familiar with the Payment Concepts. i.e., MT 103/202/110/111 and ISO equivalent MX.
• Excellent knowledge of Investigation process.
• In depth understanding of SWIFT payments & message types.
• Should have worked on PEGA and good understanding of GIN Project.
• Good Communication Skills, both verbal and written.
• Ability to work on all types of cases.
• Ability to multitask, prioritizing urgent items & meet stringent cut-offs.
• Ability to meet deadlines and achieve agreed targets.
• Working hours as per business requirement of region supported – 24*7.
• Prior work experience in Global Investigations is mandatory
• Should be a Team player

Bank of America

Bank of America is one of the largest banks in the United States, serving individuals, businesses and institutions with banking, investing, asset management and risk-management products.

Its Indian operations and technology centres support the global bank. Finance professionals typically work in operations, financial reporting, regulatory, risk and audit roles.

• Industry: Banking and financial services
• Headquarters: Charlotte, North Carolina, USA
• In India: Corporate and investment banking, plus operations and technology centres in Mumbai, Hyderabad, Chennai and GIFT City (Gandhinagar)