Bank of America India | Team Developer

Responsibilities

• The candidate should possess knowledge in Asset Services or skill gained through work experience in Global Securities Operations.
• The candidate should also possess leadership, communication and problem solving skills.
• The candidate may perform a specialist role in Asset Services function performing routine transactions or functional activities.
• The candidate may also perform specialist roles like quality control, process level reporting of metrics, special projects for the line of business, etc.
• (Provide a high level overview of the role and scope of responsibilities)
• Asset services process: Team Developer is responsible for understanding and processing dividend/coupon interest and corporate action event for Global Markets in a timely and accurate manner.
• The job involves a high degree of daily communication and interaction with internal counter-parties, external custodians/agent banks and external clients.
• Compliance with all relevant Regulatory and BofAML Control Standards and policy requirements.
• Participation in user acceptance testing programs new business projects.
• Act as first point of escalation for Client Service Representatives, onshore management and offshore management.
• Reviewing common workbasket and workflow management.
• Ensuring timely resolutions of Queries/clarifications.
• Review of Errors to identify process and or training issues and address accordingly.
• Review of Reports and Metrics spreadsheet to identify gaps and address accordingly.
• Review of Escalations and Expedites for due diligence by teammates.
• Train associates on process and procedures and provide ongoing support.
• Work process and procedure gaps with Oversight team to closure.
• Liaise with both internal/external contacts to resolve the discrepancies.
• Monitor group mailbox for the team and respond to emails within 24 hrs.
• Ensure all notifications are processed timely and accurate.
• Ensure all the Votes are processed accurately.
• Ensure process SLAs are met based upon activity type.
• Ensure self meets corporate and department audit/compliance regulations.
• Identify potential areas for process improvement & highlight the same to the TL/AM.
• Processing Income and corporate action events for House/Prime brokerage clients

Requirements

• Strong work management skills and experience as SME in Corporate Actions.
• Knowledge of financial and capital markets (equity and debt).
• Knowledge of General Accounting (journal entries, debits/credits, color of entries and treatment in books etc.).
• Demonstrated ability to quickly learn new processes and tools and incorporate to work environment.
• Proficient skills in English language (speaking, writing and comprehension).
• Education*Graduate in Commerce, Accounting, Management or Equivalent degree in Finance or Post Graduates in Commerce, Accounting Management or Finance / MBA Finance.
• Certifications If Any-NCFM or similar certifications will be added advantage.
• Experience Range*4-5 Years’ experience in Asset Service (Corp Act) or 4-5 Years of experience in International Bank.
• Knowledge of Dividend/Coupon Interest, Corporate action.
• Excellent MS Excel skills, knowledge of 6 Sigma tools.
• Good Communication skills, written and verbal and Advanced MS Office & Excel, 6 Sigma certified.
• Excellent Knowledge of financial and capital markets (equity and debt).
• Must have excellent customer service skills.

Bank of America

Bank of America is one of the largest banks in the United States, serving individuals, businesses and institutions with banking, investing, asset management and risk-management products.

Its Indian operations and technology centres support the global bank. Finance professionals typically work in operations, financial reporting, regulatory, risk and audit roles.

• Industry: Banking and financial services
• Headquarters: Charlotte, North Carolina, USA
• In India: Corporate and investment banking, plus operations and technology centres in Mumbai, Hyderabad, Chennai and GIFT City (Gandhinagar)