Bank of America India | Team Developer

Responsibilities

• Payment Investigation team is part of Global Payment Operations hub at BACI.
• The associate will report to an FLM and will be working as an IC
• Investigating and identify root cause for an enquiry.
• Works meticulously as per defined procedures and highlight anomalies as per recent changes in the process.
• Deliver with accuracy and timeliness.
• Deliver and manage individual targets and contribute towards process metrics.
• Process deals with investigation of payment related queries raised by clients, internal departments, BOFA branches and External Banks and providing a resolution in a timely manner.
• Follow up with external banks for details, confirmation and recall of funds
• Work Timings – 5:30pm to 2:30am

Requirements

• Thoroughly familiar with the Payment Concepts. i.e., MT 103/202/202Cov and other admin messages.
• Experience Range – 24 – 36 months of work experience (preferred payment operations background).
• Decent communication skills & excellent typing speed.
• Payments Certification would be added advantage.
• Logical understanding of Payments flow.
• Strong attention to detail and ability to work both independently as well as part of team.

Bank of America

Bank of America is one of the largest banks in the United States, serving individuals, businesses and institutions with banking, investing, asset management and risk-management products.

Its Indian operations and technology centres support the global bank. Finance professionals typically work in operations, financial reporting, regulatory, risk and audit roles.

• Industry: Banking and financial services
• Headquarters: Charlotte, North Carolina, USA
• In India: Corporate and investment banking, plus operations and technology centres in Mumbai, Hyderabad, Chennai and GIFT City (Gandhinagar)