Bank of America India | Team Developer

Responsibilities

• The team performs the reviews on data validation & recorded calls for FLU partners transparency into adherence with current policies, procedures to ensure alignment with applicable laws, rules, and regulations.
• This role is part of Enterprise Independent Testing (EIT) – Retail Credit Operations (RCO) Testing.
• Identify, Measure, Monitor and Control.
• Execute, organize, and prioritize testing in a timely manner ensuring monthly deliverables are achieved while maintaining target accuracy ratios.
• Reporting/Escalation of testing discrepancies, issues and/or questions to appropriate contact.
• Ensure that all testing documentation is audit compliant.
• Assist in existing process improvements. Adhere to all EIT.
• Supports clients and investors with vehicle or home loans –from the time a loan closes to the time it’s paid off.
• Testing is performed on controls set in various stage of product life cycle for Home Loans, Mortgage and Vehicle Servicing Operations, Financial Center Operations, and others, to determine the effectiveness, applicability, completeness, accuracy and timeliness for various activity performed by RCO teams.
• Adhere to documented SLAs, Shift schedules and maintain on-time delivery of services
• Adhere to the productivity & accuracy target on cross trained functions
• Adhere to all EIT - Testing processes and procedures

Requirements

• Ability to work independently & challenge the Line of business with the gaps identified as applicable.
• Good understanding of US Mortgage Life Cycle, Fraud, Claims, Customer Service, Bank Card, Financial Services etc.
• Knowledge of US Federal regulatory environment.
• Proficient system knowledge to perform transactional testing within the various businesses.
• Good inter-personal skills, positive attitude, team-player.
• Should be open to working in any shift as per business requirements.
• Ability to communicate effectively with senior stakeholders in a clear, concise, and influential way.
• Strong independent problem solving and critical thinking.
• Ability to drive culture of team environment.
• Excellent verbal and written communication as well as interpersonal skills.
• Able to handle multiple deliverables simultaneously while being flexible and responsive to changing environments.
• Understanding on various Regulators governing Banking.
• Knowledge and experience for writing meaningful test scripts / executing / reporting.
• Candidate should be able to work independently and meet the stringent timelines – self driven.
• Eye for detail and good analytical & interpretation skills.
• Ability to communicate, share ideas and influence people across all levels.
• Sound knowledge on MS office tools such as Excel, Word and PowerPoint.
• Capital Markets product knowledge would be an added advantage.
• Good understanding of Quality Control and Quality Assurance.
• Ability to contribute additional value through process/business improvement ideas.
• Audit experience an added advantage.
• Experience with Microsoft Office applications

Bank of America

Bank of America is one of the largest banks in the United States, serving individuals, businesses and institutions with banking, investing, asset management and risk-management products.

Its Indian operations and technology centres support the global bank. Finance professionals typically work in operations, financial reporting, regulatory, risk and audit roles.

• Industry: Banking and financial services
• Headquarters: Charlotte, North Carolina, USA
• In India: Corporate and investment banking, plus operations and technology centres in Mumbai, Hyderabad, Chennai and GIFT City (Gandhinagar)