Capgemini India | Associate C2C Cash Applications Process Expert

Responsibilities

• Responsible for the day to day management of the clients Accounts Receivable portfolio.
• Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements.
• Ensure quick resolution by the Credit Control Team of issues and escalated items.
• Manage a complex AR portfolio, negotiates and implements payment solutions with clients.
• Responsible for achieving cash collection and ageing targets.
• Leveraging deepening knowledge of Cash Applications, The Cash Applications Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes.
• Develop strategies and solutions for problematic customers
• Develop strategies and solutions to overcome credit management and credit control challengesIs able to develop complex customer account reconciliations
• Ensure cash collection targets are met confident communicator who is able to articulate complex concepts in a manner that leads to desired outcomes

Requirements

• Good communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes.

Capgemini

Capgemini is a global business and technology transformation partner headquartered in Paris, France, with a heritage of nearly 60 years and more than 420,000 team members in over 50 countries. It delivers end-to-end services across strategy, technology, design, engineering and business operations, and reported 2025 global revenues of EUR 22.5 billion.

Capgemini in India has nearly 235,000 team members across 13 locations, including Bangalore, Mumbai, Pune, Hyderabad, Chennai, Gurugram and Kolkata. Besides its technology and engineering teams, it runs finance and accounting operations for global clients from India (record to report, procure to pay and order to cash), and those roles suit commerce graduates, chartered accountants, CMAs and MBA (Finance) professionals.

• Industry: Global business and technology transformation: consulting, technology, engineering and business operations services
• Headquarters: Paris, France (Capgemini SE)
• In India: Nearly 235,000 team members across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem and Tiruchirappalli