Capital Group | Core Ops Manager

Responsibilities

• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• As an Account Implementation & Servicing (AIS) Manager in Core Operations, you will lead a high-performing team responsible for subscriptions, redemptions, fund shareholder transactions, and related client account activity.
• You will partner on portfolio transitions, fund launches, and other complex events, leading the shareholder transaction and cash flow activities associated with these initiatives while translating requirements, risks, options, and trade-offs across custodian banks, transfer agents, and internal teams to deliver practical, client-centric solutions.
• This role offers the opportunity to influence enterprise-wide initiatives, drive modernization efforts and help shape scalable operational capabilities that support Capital Group's clients and long-term growth.
• Leads through change and ambiguity, translating strategy into clear priorities, purpose, and measurable high-impact outcomes.
• Builds trusted partnerships and influences stakeholders at all levels to align priorities, navigate complexity, and deliver shared outcomes across a global organization.
• Direct people management responsibility for a team of up to 10 associates.
• Models self-awareness, courage, and a growth mindset by actively seeking feedback, welcoming diverse perspectives, and prioritizing personal development.

Qualifications

• 8+ years of experience in investment operations, asset management, fund accounting, financial services operations, or a related financial markets functions.
• 5+ years of direct people leadership, with a track record of building high-performing teams and leading teams through change, transformation, or large-scale initiatives.
• Experience with transfer agencies, custodian banks, fund shareholder transactions, client account operations or complex operational events including fund launches and portfolio transitions.
• Experience leading operational transformation, process modernization, or technology-enabled change initiatives is strongly preferred.

Capital Group

Capital Group is an employer hiring in India (sector: BFSI / Investments / Insurance).

Its finance, accounts, audit and tax openings in India are mostly in Irvine, Charlotte and Los Angeles.

• Industry: BFSI / Investments / Insurance