Citco US | Senior Vice President - Loan Operations

Responsibilities

• The Senior Vice President (SVP) of Loan Operations is a strategic leadership role responsible for overseeing the global delivery, risk management, and performance of loan processing functions.
• The Senior Vice President (SVP) of.
• The SVP will lead a high-performing team across multiple regions, ensure operational excellence, drive client satisfaction, and implement scalable solutions that support business growth and regulatory requirements.
• Lead and manage global loan operations teams responsible for trade capture, funding, position management, reconciliations, and lifecycle events across syndicated and bilateral loans.
• Define and execute strategic initiatives to scale operations, enhance controls, and improve overall efficiency.
• Partner with internal stakeholders (Middle Office, Fund Accounting, Compliance, IT) and external clients to ensure timely and accurate processing.
• Provide governance oversight of agent notice workflows, system transitions, and issue resolution processes.
• Build and maintain a strong risk and control environment by implementing the best practices and robust documentation standards.
• Drive transformation projects include automation, system integration, and workflow optimization (e.g., Aexeo, Sentry, CitcoRecs).
• Manage talent across global locations, including coaching, performance reviews, and succession planning.
• Serve as an escalation point for clients and internal teams on complex or high-risk transactions.
• Ensure adherence to internal policies, client SLAs, and regulatory obligations.
• Contribute to the firm’s strategic direction through active participation in governance committees and global initiatives.

Requirements

• Deep understanding of syndicated loans, private credit, bilateral lending, and associated operational processes.
• Proven track record of managing global teams and driving operational improvements.
• Strong project management skills and experience with system implementations.

Citco

Founded in 1948 by A.A.G. Smeets, Citco first worked for private clients and multinational companies in the years after the Second World War, and launched its fund administration business in 1968. The group, whose parent company is The Citco Group Limited, has been majority independently owned since its start. It now serves alternative asset managers, asset owners, investors, banks and corporates with fund administration, middle office, banking, tax and regulatory, corporate secretarial and entity management services.

• Industry: Asset servicing for the alternative investment industry: fund administration, middle office, banking, tax and corporate services
• Headquarters: The Citco Group Limited, a privately held group with offices worldwide