Citi India | KYC Operations Sr. Supervisor-Pre -Periodic Review

Responsibilities

• Perform independent, in-depth KYC due diligence for new and existing clients, ensuring full compliance with the Bank’s AML/KYC standards and all relevant local and global regulations.
• Conduct and analyze complex Enhanced Due Diligence like Source of Wealth, Source of Wealth Corroboration, client name screening dispositions, and sanctions reviews for high-risk client profiles.
• Serve as a Subject Matter Expert (SME) on KYC matters, providing guidance and support to senior stakeholders, private bankers, and other team members.
• Liaise effectively with internal and external stakeholders to manage exceptions, resolve complex issues, and facilitate a seamless and efficient onboarding experience.
• Develop and prepare detailed client risk assessments, exception management reports, and various Management Information System (MIS) reports to support management reviews and strategic decision-making.
• Lead initiatives to streamline and re-engineer the KYC and onboarding workflow by conducting gap analyses of current processes against evolving policies and leveraging proficiency with relevant AI tools.
• Drive and ensure adherence to all applicable laws, rules, and regulations, applying sound ethical judgment in all business practices to protect Citigroup, its clients, and its reputation.
• Establish and maintain strong working relationships with clients, stakeholders, and team members, fostering an environment of open, direct, and effective communication.
• Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices.
• Developed communication and diplomacy skills are required to exchange potentially complex/sensitive information.
• Operate with a high degree of autonomy and limited direct supervision, exercising independent judgment to make sound business and risk-related decisions.

Skills

• Good understanding of how the team interacts with others in accomplishing the objectives of the sub function/ job family.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with strong written and verbal communication skills.
• Ability to manage multiple stakeholders across levels, businesses, and geographies.
• Proficient in handling urgent and escalation cases and manage internal team expectations.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Proficient knowledge of English (written and spoken).
• Candidate should be Open for US Shifts (6.30pm onwards).

Citi

Citi is the global bank of Citigroup Inc., one of the world's largest financial institutions, serving corporations, governments, institutions and individuals in about 160 countries and jurisdictions. Citigroup's shares trade on the New York Stock Exchange.

In India, where Citi has been present since 1902, the bank focuses on institutional banking, corporate and investment banking, markets and securities services, alongside large shared-services, technology and operations teams that support its businesses worldwide. Finance, controllership, risk, regulatory reporting, audit, treasury, taxation and compliance roles are regularly hired for across its India offices, and CA, CMA, CFA and MBA (Finance) profiles are common in them.

• Industry: Global banking and financial services
• Headquarters: New York, USA (Citigroup Inc.)
• In India: Operating in India since 1902, with institutional banking and markets businesses plus large technology, services and operations centres in cities including Mumbai, Pune, Chennai, Gurugram and Bengaluru