Cummins India | Accounts Receivables Associate - Level III

Responsibilities

• Junior Collection Manager is responsible for managing accounts receivable, ensuring timely collection of outstanding invoices from business clients, performing account reconciliations, and resolving disputes.
• The role requires strong analytical skills, stakeholder communication, and attention to detail to maintain healthy cash flow and minimize aged receivables
• Works with more complex internal and external customers to procure payment of Accounts Receivable balances due.
• Performs activities under minimal supervision.
• Works with more complex customers to process payments.
• Prepares statements of accounts for customers.
• Conducts root cause analysis of late payments and suggests process improvements.
• Participates in and/or leads projects related to Accounts Receivable improvement.
• Manage an assigned portfolio of customer accounts, ensuring timely collection of outstanding balances and reducing delinquency.
• Handle outbound and inbound calls to customers for payment reminders.
• Conduct proactive outreach to customers via phone and email to resolve past-due invoices and secure payment commitments.
• Maintain detailed and accurate collection notes and account histories within the system to support transparency and continuity.
• Serve as a subject matter expert in collections processes.
• Collaborate with field representatives and internal stakeholders to resolve complex customer issues and support strategic initiatives.
• Contribute to the development and continuous improvement of collections policies, procedures, and tools to enhance efficiency and scalability.
• Build strong relationships with customers to improve payment cycles.
• Perform periodic reconciliation of customer accounts.
• Identify discrepancies between internal records and customer statements.
• Investigate unapplied cash, short payments, or overpayments.
• Work with internal teams (billing, sales, finance) to resolve mismatches.
• Maintain accurate and updated account statements.
• Identify, log, and track customer disputes related to invoices.
• Coordinate with internal stakeholders (billing, operations, sales) for resolution.
• Ensure timely closure of disputes to avoid payment delays.
• Maintain dispute logs and provide root cause analysis.
• Work on preventing recurring issues through process improvements.
• Prepare daily/weekly/monthly MIS reports on collections, aging, disputes.
• Analyze aging reports to identify trends, highlight at-risk accounts, and provide actionable insights to leadership.
• Provide insights and recommendations to improve collection efficiency.
• Perform monthly and quarterly responsibilities such as Allowance Analysis and journal entry, collection escalation for doubtful accounts and monthly reporting package for collections metrics.
• Track KPIs such as DSO (Days Sales Outstanding), collection rate, dispute resolution TAT.
• Ensure adherence to company credit policies and collection procedures.

Requirements

• Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
• Experience managing large, high-volume AR portfolios with measurable impact on DSO.
• Strong communication, negotiation, and problem‑solving capabilities.
• Ability to negotiate and influence outcomes while remaining tactful and respectful.
• Excellent time management with the ability to independently prioritize and manage portfolios.
• Proficiency in ERP Systems & Collection Tools – SAP, Oracle, High Radius.
• Demonstrated ownership of high-value, complex AR portfolios with material cash impact.
• Strong analytical judgment and attention to detail.
• Willingness and ability to work U.S. Shifts.

Cummins India

Cummins India is an employer hiring in India.

Its finance, accounts, audit and tax openings in India are mostly in Pune.