DBS Bank India | Analyst, Branch Manager, Consumer Banking Group

Responsibilities

• Lead and manage branch operations to achieve business targets and deliver excellent customer service.
• Drive sales and distribution strategies for consumer banking products and services.
• Ensure strict compliance with regulatory guidelines, internal policies, and risk management frameworks.
• Resolve complex customer escalations and maintain high standards of service quality.
• Collaborate with internal stakeholders to optimize branch performance and market share.
• Coach, mentor, and develop team members to foster a high-performance culture.

Requirements

• Proven leadership experience in retail banking, branch management, or financial services distribution.
• Demonstrated track record of meeting business objectives and managing operational risk.
• Strong interpersonal and communication skills with the ability to influence and motivate teams.
• In-depth knowledge of consumer banking products, wealth management, and regulatory compliance.
• Excellent problem-solving, decision-making, and analytical skills.
• Relevant professional certifications or tertiary education in Business, Finance, or a related discipline.

DBS Bank India

DBS Bank India Limited is the Indian arm of DBS Group of Singapore, one of Asia's largest banks. DBS opened its first Indian office in Mumbai in 1994 and was among the first large foreign banks to operate in India as a wholly owned, locally incorporated subsidiary. After the amalgamation of Lakshmi Vilas Bank in November 2020, it serves customers through branches in around 19 states.

For finance professionals, DBS hires across consumer banking, institutional banking, treasury and markets, finance and controllership, risk, internal audit and compliance. CA, CFA and MBA (Finance) profiles suit its credit analysis, relationship management, regulatory reporting and audit roles.

• Industry: Banking
• Headquarters: Mumbai, India (parent: DBS Group, Singapore)
• In India: Branches across around 19 states, with large technology and operations hubs in Hyderabad and Chennai