DBS Bank Singapore | AVP, Corporate Actions (Watchlist, Scrubbing & Control Tower) Specialist, Institutional Banking Group Operations (IBGO), Group COO

Responsibilities

• We are seeking a risk-focused and detail-oriented individual to join our Securities Services Operations team.
• The role is responsible for overseeing the end-to-end corporate actions lifecycle, with a focus on event watchlist governance, data quality, and control tower oversight.
• You will drive operational integrity, strengthen controls, manage complex events and escalations, and provide guidance to team members to ensure consistent and accurate execution.
• Lead the monitoring of incoming corporate action notifications, SWIFT messages (for example, MT564/MT568) and market announcements across global markets.
• Oversee the corporate actions watchlist to ensure early identification and prioritisation of short-fused, mandatory, voluntary and complex restructuring events.
• Ensure completeness of announcements received from relevant depositories and sub-custodians, with prompt escalation of missing, late or incomplete notifications.
• Provide direction on material or market-sensitive events that may affect client holdings or operational readiness.
• Oversee the validation and comparison of corporate action terms, conditions, key dates, entitlement ratios and event options against available custodian and market sources.
• Review and approve the resolution of material discrepancies, ambiguous terms or missing critical information under the maker-checker framework.
• Guide the team in determining the validated event record or Golden Copy for downstream processing and dissemination.
• Ensure security static data and verified event details are accurately reflected across core processing platforms and downstream systems.
• Control Tower & Exception Management.
• Lead the monitoring of operational dashboards and the Corporate Actions Control Tower to track workflow queues, missing messages or files, ageing items and processing bottlenecks.
• Oversee investigation and resolution of STP failures, reconciliation breaks, transmission issues and other processing exceptions.
• Coordinate timely issue resolution with custodians, market agents, Technology and internal operations teams.
• Review operational metrics, exception trends and management reports to identify risks and areas requiring intervention.
• Own the day-to-day control framework for the function, including clear maker-checker responsibilities, escalation protocols, evidence retention and audit readiness.
• Act as the primary escalation point for short-fused events, critical discrepancies, missed notifications and material operational issues.
• Lead root-cause analysis and remediation for incidents, control gaps and recurring exceptions.
• Ensure compliance with applicable operational risk, regulatory and internal governance requirements.
• Support Business Continuity Planning exercises and ensure appropriate backup and operational resilience arrangements are maintained.
• Lead, coach and develop the team, providing work allocation, technical guidance, quality oversight and timely feedback.
• Build cross-functional capability across Watchlist, Scrubbing and Control Tower activities through structured training and knowledge sharing.
• Partner with Operations teams, custodians, Technology and other stakeholders to resolve issues and support consistent Corporate Actions practices.
• Provide clear and timely updates to management on significant events, risks, exceptions and remediation progress.

Requirements

• Bachelor’s degree in Banking, Finance, Accounting, or a related discipline with 5 to 8 years of relevant operations experience within Corporate Actions or Custody Operations.
• Strong working knowledge of corporate action event types, SWIFT messaging standards (MT564, MT566, MT568), and depository procedures.
• Familiarity with core banking platforms (e.g., TCS Bancs) is a strong advantage.
• Strong familiarity operational risk mitigation, audit protocols, and control framework management within financial services.
• Strong analytical, data-scrubbing, and problem-solving skills with meticulous attention to detail.
• Proven ability to manage high-pressure operational environments, meet strict market deadlines, and drive cross-functional exception resolution.
• Leadership or supervisory experience in risk management, control functions, or process optimization is preferred.
• Excellent analytical skills with high attention to detail and data accuracy.
• Strong time-management capabilities to thrive in a fast-paced, deadline-driven environment.
• Effective communication and stakeholder management skills to collaborate seamlessly across teams.

DBS Bank Singapore

DBS Bank Singapore is an employer hiring in India (sector: BFSI / Investments / Insurance).

Its finance, accounts, audit and tax openings in India are mostly in Singapore - Central and Singapore - East.

• Industry: BFSI / Investments / Insurance