Deutsche Bank India | Clearing and Settlement Analyst, AS

Responsibilities

• An Associate is responsible for the effective day to day management of the production and process of Trade Services Business.
• You are responsible for ensuring that functions are fulfilled to agreed standards and timescales using appropriate tools and techniques.
• This role is focused on providing support to the Manager and will act as a point of reference for team members, management and other concerned parties.
• The role involves a strong element of team support, interpersonal, management and customer relations’ skills.
• By exhibiting discipline on a personal level as well as a professional level
• (describe the skills and experience considered essential to do the job)
• Reporting to the client and the management.
• Timely escalations of exceptional issues to internal management.
• Ensuring that service levels are met and strive to exceed service levels.
• Coordinating with the training team and Senior team members to ensure that all documentation, processes and procedures are accurate and up to date and ensure that all staff are aware of these and follow them.
• Planning and managing training and ensure staff are adequately trained.
• Ensuring ongoing coaching of team members and ensure personal development plans are in place for all team leaders and members.
• Ensuring productivity processes are robust and strive to improve productivity.
• Managing the quality control process within the team, ensure adherence to quality concepts and drive a process of continuous improvement in quality.
• Monitoring, measuring and reporting on operational issues, opportunities and development plans and achievements within agreed formats and timescales.
• Owning the allocation and prioritization of all work. Review and reallocate work as necessary.
• Ensuring that the performance indicators as mentioned in the service level agreement for all the processes are met.
• Training and development to help you excel in your career.
• Promoting awareness of the Escalation Matrix within the team and ensure adherence of the same
• Create and maintain MIS sheet

Requirements

• Excellent personal organisation and prioritisation skills are required with the ability to adapt to changing demands and priorities.
• Good communication skills (English and German language specialist).
• Minimum B1 Level German proficiency Required.
• Should be completely involved in daily production.
• Ability to prioritize work

Deutsche Bank

Deutsche Bank is a leading German bank, founded in Berlin in 1870 and headquartered in Frankfurt. Its businesses span the Corporate Bank, the Investment Bank, the Private Bank and asset management through DWS, serving companies, institutions and individuals worldwide.

Deutsche Bank has been present in India since 1980. Besides its branch banking business, its Indian centres in Mumbai, Pune, Bengaluru and Jaipur support the group globally in technology, operations and finance. Finance professionals typically work in financial control, product control, regulatory reporting, tax, internal audit and risk.

• Industry: Banking and financial services
• Headquarters: Frankfurt am Main, Germany
• In India: Branch banking plus large global capability centres in Mumbai, Pune, Bengaluru and Jaipur