EisnerAmper India | EAFS IS Manager

Key responsibilities

• In this role, you lead the team responsible for investor onboarding, anti-money laundering and know-your-customer (AML/KYC) review, capital activity processing, and investor reporting across a portfolio of private equity, credit, real estate, venture, and hedge fund clients.
• This is a client-facing middle management role, you will be expected to set service standards and take responsibility for the accuracy of the investor register.
• Oversee end-to-end investor onboarding, including subscription document review, side letter tracking, and entry of investor data into the fund administration platform.
• Review AML/KYC and Customer Identification Program files for completeness and escalate exceptions to compliance, including politically exposed person and sanctions screening results.
• Coordinate FATCA and Common Reporting Standard (CRS) self-certification collection and maintain supporting tax documentation such as Forms W-8 and W-9.
• Maintain the investor register and legal entity data so that ownership, commitments, and contact records stay accurate across systems.
• Prepare, review, and release capital call and distribution notices.
• Track funding status, follow up on late contributions, and support the default and remedy process when a limited partner fails to fund.
• Review subscriptions, redemptions, transfers, rebalances, and equalization calculations for open-ended and closed-ended structures.
• Verify bank instructions through callback and other fraud prevention controls before any payment is released.
• Reconcile investor-level capital account balances against fund accounting records and resolve differences before reporting deadlines.
• Perform AMLCO, FATCA/CRS and other periodic reporting.
• Respond to limited partner inquiries and due diligence questionnaires within agreed service levels, and coordinate responses with the client where judgment is required.
• Support the annual Schedule K-1 and K-3 distribution process in coordination with the tax team.
• Serve as the primary investor services contact for an assigned group of fund clients and their investor relations teams.
• Assist leadership and clients on onboarding of new funds and new clients, including data migration, review of governing documents, and design of the service delivery model.
• Track service level agreement performance, prepare service review materials, and present results in client meetings.
• Identify recurring pain points and propose changes that reduce turnaround time or manual effort.
• Assist the leadership in workload allocation, capacity planning, and coverage across reporting and capital activity peaks.
• Support the leadership in team members’ career development and training plans.
• Controls, Technology, and Process Improvement.
• Maintain documented procedures and confirm that four-eyes review, segregation of duties, and approval controls operate as designed.
• Support SOC 1 examinations, internal audits, and client due diligence reviews by preparing evidence and responding to testing requests.
• Identify manual steps suitable for automation and work with technology colleagues on requirements, testing, and rollout.
• Administer the investor portal: user provisioning, document posting, entitlement review, and access certification.

Requirements

• Eight or more years of investor services, transfer agency, fund administration, or private fund investor relations experience.
• Two or more years of direct supervisory experience or demonstrated experience leading a workstream and reviewing others' work.
• Working knowledge of private fund structures, limited partnership agreements, capital calls, distributions, and capital account mechanics.
• Familiarity with AML/KYC requirements, FATCA, and CRS as they apply to pooled investment vehicles.
• Advanced Microsoft Excel skills, including lookups, pivot tables, and large data set reconciliation.
• Demonstrated accuracy under deadline pressure, with a record of catching errors before they reach investors.
• Clear written and verbal communication skills suitable for direct contact with institutional investors and high-net-worth individuals.
• Experience with fund administration or investor portal platforms.
• Hands-on experience in setting up and processing wire transfers/payments through online banking platforms.
• Strong knowledge of Letter of Authorization (LOA) processing and the ability to ensure compliance with applicable banking regulations and internal controls.
• Exposure to offshore structures in the Cayman Islands, British Virgin Islands, and to the related regulatory reporting.
• Experience supporting a fund launch or client migration from another administrator.
• Working knowledge of ILPA reporting templates and institutional investor due diligence practices.
• Data tooling skills such as Power BI, Alteryx, SQL, or Python for reconciliation and reporting.
• Certified Anti-Money Laundering Specialist (CAMS) ACAMS.

EisnerAmper India

EisnerAmper India is an employer hiring in India (sector: Audit / Consulting / Advisory). In its own words: "EisnerAmper provides assurance, tax, advisory, and outsourcing solutions tailored to businesses and high-net-worth individuals across industries."

Its finance, accounts, audit and tax openings in India are mostly in Mumbai, Bengaluru and Hyderabad.

• Industry: Audit / Consulting / Advisory