EXL | Analyst

Responsibilities

• The Collections Executive is responsible for managing outstanding receivables, following up with clients for timely payments, and ensuring adherence to company credit and collection policies.
• Ensure timely collection of payments and reduce aging receivables.
• Maintain and update collection records, notes, and follow-up trackers.
• Resolve billing disputes and coordinate with internal teams to close issues.
• Prepare and share aging reports and collection status updates.
• Ensure compliance with company policies and contractual payment terms.
• Support month-end and audit-related activities.
• Follow up with customers on outstanding invoices through calls, emails, and written communication.
• Escalate high-risk or long-pending accounts to management.

Experience in collections

• Experience in accounts receivable / B2B collections preferred.
• Strong communication and negotiation skills.
• Good knowledge of MS Excel and accounting systems.
• Ability to manage multiple accounts and meet deadlines.
• Must have collection experience.
• Must Experience in collections.

EXL

EXL (ExlService Holdings, Inc.) is a data analytics and digital operations company founded in 1999 and listed on NASDAQ as EXLS. It works with large insurers, banks, healthcare payers and retailers worldwide, combining data, AI and deep industry knowledge to run and transform business operations. Its Indian arm, EXL Service.com (India) Private Limited, was incorporated in 1999, and India is where the bulk of its global delivery work happens.

For finance professionals, EXL hires across finance and accounting operations (record to report, procure to pay, order to cash), financial planning and analysis, financial reporting, audit support, and risk and compliance, alongside its large analytics practice. CA, CMA, ACCA and MBA (Finance) profiles suit these roles across its Noida, Gurugram, Pune, Bengaluru, Chennai and Kochi centres.

• Industry: Data analytics, AI and digital operations (BPM)
• Headquarters: New York, USA (Indian operations headquartered in Noida)
• In India: Delivery centres in Noida, Gurugram, Pune, Bengaluru, Chennai, Hyderabad and Kochi