EXL | Analyst

Responsibilities

• Ensure accuracy and quality while processing transactions and maintain adherence to defined SOPs, SLAs, and process guidelines.
• Coordinate with relevant teams to resolve queries, discrepancies, and exceptions, with appropriate follow-up and escalation when required.
• Maintain proper documentation and trackers, support reporting requirements, and contribute to continuous process improvement.
• Perform day-to-day Finance & Accounting activities in accordance with established process guidelines, SOPs, and SLAs.
• Investigate stakeholder queries and coordinate with relevant teams for resolution, including timely follow-ups and escalations wherever required.
• Maintain high levels of accuracy and quality while ensuring all assigned requests are completed within agreed timelines.
• Maintain appropriate documentation, trackers, and supporting records and contribute to process improvement initiatives.
• Process and respond to incoming requests from internal and external stakeholders, ensuring timely and accurate resolution.

EXL

EXL (ExlService Holdings, Inc.) is a data analytics and digital operations company founded in 1999 and listed on NASDAQ as EXLS. It works with large insurers, banks, healthcare payers and retailers worldwide, combining data, AI and deep industry knowledge to run and transform business operations. Its Indian arm, EXL Service.com (India) Private Limited, was incorporated in 1999, and India is where the bulk of its global delivery work happens.

For finance professionals, EXL hires across finance and accounting operations (record to report, procure to pay, order to cash), financial planning and analysis, financial reporting, audit support, and risk and compliance, alongside its large analytics practice. CA, CMA, ACCA and MBA (Finance) profiles suit these roles across its Noida, Gurugram, Pune, Bengaluru, Chennai and Kochi centres.

• Industry: Data analytics, AI and digital operations (BPM)
• Headquarters: New York, USA (Indian operations headquartered in Noida)
• In India: Delivery centres in Noida, Gurugram, Pune, Bengaluru, Chennai, Hyderabad and Kochi