EXL | Assistant Manager-Order to Cash-Collections / Credit (Portfolio) Management

Responsibilities

• Collection and credit control experience.
• Monitor customer accounts to ensure payments are received within agreed terms.
• Maintain accurate records of customer accounts, credit limits and collection activities.
• Prepare regular reports on debtor balances, aging analysis and collection performance.
• Chase overdue invoices via emails and calls and update reports in real time.
• Liaise with all relevant departments to resolve disputes and discrepancies.
• Escalate high-risk accounts to management and recommend appropriate action.
• Prepare cash forecast files based on multiple factors.
• Need to align with cash application team to ensure correct allocation of cash receipts.
• Calls with Agency and Client to provide update on debtor report.
• Meet defined SLAs for timeliness, accuracy and responsiveness.

EXL

EXL (ExlService Holdings, Inc.) is a data analytics and digital operations company founded in 1999 and listed on NASDAQ as EXLS. It works with large insurers, banks, healthcare payers and retailers worldwide, combining data, AI and deep industry knowledge to run and transform business operations. Its Indian arm, EXL Service.com (India) Private Limited, was incorporated in 1999, and India is where the bulk of its global delivery work happens.

For finance professionals, EXL hires across finance and accounting operations (record to report, procure to pay, order to cash), financial planning and analysis, financial reporting, audit support, and risk and compliance, alongside its large analytics practice. CA, CMA, ACCA and MBA (Finance) profiles suit these roles across its Noida, Gurugram, Pune, Bengaluru, Chennai and Kochi centres.

• Industry: Data analytics, AI and digital operations (BPM)
• Headquarters: New York, USA (Indian operations headquartered in Noida)
• In India: Delivery centres in Noida, Gurugram, Pune, Bengaluru, Chennai, Hyderabad and Kochi