EXL | Cash Management

Responsibilities

• Ensure that the quality of the transactions is in compliance with predefined parameters Should review and provide feedback on SOP’s and Governance deck and MI reporting.
• Foster a positive and collaborative team culture that promotes open communication and mutual respect Adherence to laws and best practices in regard to dealing with customers and their data including PII/Financial etc.
• Committed to achieving specific objectives and takes ownership for accomplishing them.

Requirements

• Should be able to understand transaction flow and able to help customer to inform with their amount due for payment, sharing payment status, invoice copy.
• Must have good understand of refund process and able to help customer with their legal refunds within define TAT and providing them right information on the refund status.
• Good communication both written and verbal.
• Good knowledge of collections strategy and client management experience.
• Knowledge of multiple ERP systems will be an added advantage.
• Effectively balances quality, customer service and productivity standards.
• Ability to prioritize & multi-task Exhibits meticulous attention to detail.
• Excellent problem solving & analytical skills Act as liaison between team members and management & bring issues/concerns to management.

EXL

EXL (ExlService Holdings, Inc.) is a data analytics and digital operations company founded in 1999 and listed on NASDAQ as EXLS. It works with large insurers, banks, healthcare payers and retailers worldwide, combining data, AI and deep industry knowledge to run and transform business operations. Its Indian arm, EXL Service.com (India) Private Limited, was incorporated in 1999, and India is where the bulk of its global delivery work happens.

For finance professionals, EXL hires across finance and accounting operations (record to report, procure to pay, order to cash), financial planning and analysis, financial reporting, audit support, and risk and compliance, alongside its large analytics practice. CA, CMA, ACCA and MBA (Finance) profiles suit these roles across its Noida, Gurugram, Pune, Bengaluru, Chennai and Kochi centres.

• Industry: Data analytics, AI and digital operations (BPM)
• Headquarters: New York, USA (Indian operations headquartered in Noida)
• In India: Delivery centres in Noida, Gurugram, Pune, Bengaluru, Chennai, Hyderabad and Kochi