EXL
EXL | Manager
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Job Highlights
Responsibilities
- This role reports to the Head of F&A Operations and contributes to strategic financial planning.
- You will lead a high‑performing team, partner with finance, sales and operations stakeholders, and champion process automation to improve cash flow and reduce days sales outstanding.
- Oversee end‑to‑end accounts receivable processes including cash application, collections, and billing.
- Ensure timely posting of payments and accurate reconciliation of accounts.
- Lead a team of AR analysts, providing coaching, performance management and career development.
- Drive continuous improvement initiatives to enhance cash flow and reduce DSO.
- Manage relationships with internal stakeholders (Finance, Sales, Operations) and external partners (clients, insurers).
- Monitor and resolve escalated collection issues and disputes.
- Prepare and present AR metrics, aging reports and KPI dashboards to senior management.
- Ensure compliance with company policies, regulatory requirements and audit standards.
- Implement and maintain automation tools and best practices in AR operations.
- Participate in budgeting, forecasting and cash flow planning activities.
Qualifications
- Bachelor’s degree in Finance, Accounting or related field; MBA Minimum 7 years of progressive experience in accounts receivable, cash application and collections.
- Proven track record of managing and developing high‑performing teams.
- Strong stakeholder management and communication skills across functions.
- Expertise in ERP/financial systems (SAP, Oracle, or similar) and advanced Excel.
- Analytical mindset with ability to interpret data and drive actionable insights.
- Knowledge of insurance industry billing and regulatory environment is a plus.
- Excellent problem‑solving and decision‑making abilities.
- Ability to work in a fast‑paced, matrixed organization.
- Demonstrated experience in process automation and RPA implementation.
About the company
EXL
EXL (ExlService Holdings, Inc.) is a data analytics and digital operations company founded in 1999 and listed on NASDAQ as EXLS. It works with large insurers, banks, healthcare payers and retailers worldwide, combining data, AI and deep industry knowledge to run and transform business operations. Its Indian arm, EXL Service.com (India) Private Limited, was incorporated in 1999, and India is where the bulk of its global delivery work happens.
For finance professionals, EXL hires across finance and accounting operations (record to report, procure to pay, order to cash), financial planning and analysis, financial reporting, audit support, and risk and compliance, alongside its large analytics practice. CA, CMA, ACCA and MBA (Finance) profiles suit these roles across its Noida, Gurugram, Pune, Bengaluru, Chennai and Kochi centres.
