EXL
EXL | Senior Executive
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Job Highlights
Responsibilities
- Possesses necessary knowledge of business concepts to effectively perform the job.
- Commits to achieving specific objectives and takes ownership for accomplishing them.
- Make calls to the customer for collection or payment details.
- Ensure that the quality of the transactions is in compliance with predefined parameters.
- Ensure adherence to Company Policies and Procedures Ensure fair methods are used to collect outstanding balance on the account.
- Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) Prepare reports of the accounts assigned to the team.
- Preparing business review templates for performance review
Experience required
- Candidate should have analytical skills. F&A (Insurance) collections background is essential. OTC(AR).
- Past work experience of SAP ERP will be of weightage advantage.
- Good working knowledge of Microsoft Excel Ensure that the guidelines are followed as per standard procedures.
- Effective negotiation skills Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others.
- Effectively balances quality, customer service and productivity standards.
About the company
EXL
EXL (ExlService Holdings, Inc.) is a data analytics and digital operations company founded in 1999 and listed on NASDAQ as EXLS. It works with large insurers, banks, healthcare payers and retailers worldwide, combining data, AI and deep industry knowledge to run and transform business operations. Its Indian arm, EXL Service.com (India) Private Limited, was incorporated in 1999, and India is where the bulk of its global delivery work happens.
For finance professionals, EXL hires across finance and accounting operations (record to report, procure to pay, order to cash), financial planning and analysis, financial reporting, audit support, and risk and compliance, alongside its large analytics practice. CA, CMA, ACCA and MBA (Finance) profiles suit these roles across its Noida, Gurugram, Pune, Bengaluru, Chennai and Kochi centres.
