EXL | Senior Executive-Order to Cash-Billing & Billing Support

Responsibilities

• To act as mentor to the team To acquire new process knowledge and operate as a domain knowledge expert; maintain exceptional cases database and process updates.
• To work on process improvements and instigate sharing of best practices across the team.
• Act as Voice of the Customer internally to represent customer needs and wants.
• Provide and accept on time feedback on process training and ensure timely corrective action.
• Ensure adherence to Company Policies and Procedures.

Requirements

• Good knowledge on account receivable principle and concepts Contact with onshore stakeholders via email and MS Teams on a day-to-day basis.
• Strong experience working with Excel/Spreadsheets.
• Excellent verbal and written communication skills and is a fluent speaker/writer in English.
• Should have performed Billing, query handling with good communication skills Relevant experience of 2-4 years in Account Receivable, preferably in O2C domain Should have performed Billing, query handling with good communication skills.

EXL

EXL (ExlService Holdings, Inc.) is a data analytics and digital operations company founded in 1999 and listed on NASDAQ as EXLS. It works with large insurers, banks, healthcare payers and retailers worldwide, combining data, AI and deep industry knowledge to run and transform business operations. Its Indian arm, EXL Service.com (India) Private Limited, was incorporated in 1999, and India is where the bulk of its global delivery work happens.

For finance professionals, EXL hires across finance and accounting operations (record to report, procure to pay, order to cash), financial planning and analysis, financial reporting, audit support, and risk and compliance, alongside its large analytics practice. CA, CMA, ACCA and MBA (Finance) profiles suit these roles across its Noida, Gurugram, Pune, Bengaluru, Chennai and Kochi centres.

• Industry: Data analytics, AI and digital operations (BPM)
• Headquarters: New York, USA (Indian operations headquartered in Noida)
• In India: Delivery centres in Noida, Gurugram, Pune, Bengaluru, Chennai, Hyderabad and Kochi